Or you missed the story of two British backpackers murdered by connected Thais on Kho Tao and officials opined that "Thais wouldn't do this. Turns out he was correct; they found two Burmese to take the rap

OR the elderly British woman that was beaten to the ground by a much younger Thai man, then kicked in the head. (Never can be too carful with unconscious victims)

Like, where are those stories now?
Like all advertisers, TAT presents a largely false (but attractive) image of their product. They're responsible for that gap between image and reality but they are not responsible for the reality itself. That's very different to United and what goes inside their own aircraft under the direction of their own staff.