^ I think a lot of this kind of goes back to FF's comments and are cultural. I've noticed that rather than find out the resources themselves, Thais tend to depend on a large group of contacts to phone up and know something they don't. They will in every case, call a friend to find something out, rather than try to find the resource themselves. And you're right, even simple phone directories, or Bangkok information, which can easily give the number - but no, let me try my friend, niece, whatever... That circle jerk goes on until you give up and do it yourself.