Internet Connection logging software

**Gallowspole** · 20-10-2010, 12:36 PM

For months I've been having problems with my TOT connection. I lose connection sometimes 3 or 4 times an hour. When I go to my modem (Thomson St356) it tells me I it was disconnected by peer, or my DSL connection is down, or no PPP, etc. Sometimes I can reconnect it myself but usually I just have to wait it out until it reconnects itself. It's making streaming and downloading almost impossible and just browsing is becoming a pain in the arse as I'm constantly having to reconnect the modem.

After numerous calls to TOT the situation still hasn't improved although usually after a call-centre moan the net seems to work ok for a day or two then reverts back to the same. The engineers did actually come out today and ring the bell - usually they just stay outside, check the line and fek off. They seemed totally bamboozled as to the problem, and of course for the last 5 hours the connection hasn't dropped once, so as far as they are concerned it is working now therefore there is no underlying problem. They've told me to a keep a record of the connectivity today and they will come back tomorrow. I had anticipated that, and showed them 5 or 6 screen shots taken over the last week from my u-torrent speed log that graphically displays the uploads over 10 hour periods and the times of no connection are clearly visible. Unfortunately they 'my cow died' on me and said they will 'doo gon' tomorrow and that I should write down the times and duration of each disconnect for them.

Well, bugger that for a game of smarties; I was wondering if there is a downloadable tool that can keep a log of all internet uptimes and downtimes which I can then just show them instead of wasting hours and hours logging it myself?

**dirtydog** · 20-10-2010, 01:50 PM

Do a google for something along the lines of, "check my website uptime from pc" something like that and you will find some programes you can download, choose a website to ping every minute and away you go.

**Bazzy** · 20-10-2010, 01:50 PM

I once had a similar issue with an ADSL service, I solved it by getting rid of the 3 metre phone chord between the wall and the modem.

ADSL can be sensitive at times, sorry if its not much help to ya.

**Fondles** · 20-10-2010, 02:04 PM

Originally Posted by Bazzy

I once had a similar issue with an ADSL service, I solved it by getting rid of the 3 metre phone chord between the wall and the modem.

ADSL can be sensitive at times, sorry if its not much help to ya.

My modem (ToT) is on the end of a 10m phone cable, from there to my PC is another 20m via lan cable.... shorts runs like a 3m one will not effect anything if the cable has not been compromised.

**Gallowspole** · 20-10-2010, 02:37 PM

Thanks all.

Would have replied earlier but guess what? No fecking connect!

I do have a heck of a lot of cable from the splitter to the modem. I tried to tell the engineers that I want the whole wiring replaced from the pole outside to the modem but they didn't understand why I wanted that as the net was working perfectly fine whilst they were here.

**Gallowspole** · 20-10-2010, 02:47 PM

Originally Posted by dirtydog

Do a google for something along the lines of, "check my website uptime from pc" something like that and you will find some programes you can download, choose a website to ping every minute and away you go.

Thanks.

I'm going to give MRTG a go. Index of /mrtg/pub

Strike that...way too complicated to install. Instead I've just installed Bitmeter from http://codebox.org.uk/pages/bitmeter2 and it's all up and running.

**harrybarracuda** · 20-10-2010, 08:45 PM

Do you have these problems when you plug it straight in instead of using a splitter?

**Gallowspole** · 20-10-2010, 09:40 PM

^ I've never tried it without the splitter as there are no power points where the wire comes through the wall. I'll get an extension cord out tomorrow and see what happens.

Could having torrents running 24 hours be a factor? Sometimes I might be seeding 20 or so torrents, although only 5 or 6 would probably be active.

**harrybarracuda** · 21-10-2010, 12:30 PM

I doubt these disconnections are traffic related; however I've often heard of splitters being the cause of such problems. (By splitter, I'm assuming you have a phone and the computer plugged into the same socket?).

**lom** · 21-10-2010, 01:38 PM

Originally Posted by Gallowspole

Could having torrents running 24 hours be a factor? Sometimes I might be seeding 20 or so torrents, although only 5 or 6 would probably be active.

Easy to test, innit? Stop torrenting for a few days and watch your connection for dropouts in the meantime.
The SpeedTouch 536 (ST356) is quite a mediocre modem/router combo from 2005 and is based on hardware that is not able to cope with a large number of concurrent connections, I would guess that it is limited to somewhere between 50-80 before it starts to choke.

Most ISP's, even in civilised countries, are selling/giving for free old shit hardware that the manufacturer couldn't get rid off through his normal sales channels.

**dirtydog** · 21-10-2010, 01:53 PM

My mates connection in Pattaya would never work between 5pm and 7pm, not at all and this was everyday, maxnet said they couldn't fix it and thats the way it was.

I've noticed now when I download torrents I need to reboot my router after turning the torrents off if I actually want to surf the net, get really badly throttled till I get assigned a new ip.

**Gallowspole** · 21-10-2010, 02:14 PM

Originally Posted by harrybarracuda

I doubt these disconnections are traffic related; however I've often heard of splitters being the cause of such problems. (By splitter, I'm assuming you have a phone and the computer plugged into the same socket?).

Correct Harry.

Originally Posted by lom

Easy to test, innit? Stop torrenting for a few days and watch your connection for dropouts in the meantime.

Thinking about it, I use TOR & Freedom to watch BBC I player and have to switch off my torrents as The Box doesn't allow them, and the connections are still dropped, if not more so. I also turn off utorrent when the kid is online killing people and she is constantly complaining about the lagging and dropped connection.

Originally Posted by lom

The SpeedTouch 536 (ST356) is quite a mediocre modem/router combo from 2005 and is based on hardware that is not able to cope with a large number of concurrent connections, I would guess that it is limited to somewhere between 50-80 before it starts to choke.

Possibly time for a new one. Any suggestions? I guess TOT will just replace it with another piece of crap.

Originally Posted by dirtydog

My mates connection in Pattaya would never work between 5pm and 7pm, not at all and this was everyday

Almost identical times up here - I put it down to businesses/ banks / government offices being given priority for end of day data transfer.

Oh, and of course the TOT engineers still haven't turned up and a quick call to TOT NK confirmed that they weren't planning on coming. As the net was working when they were here yesterday, they saw no reason to actually follow it up despite telling me to log the connection drops. Looks like TT&T will be getting a new customer.

**Gallowspole** · 21-10-2010, 06:37 PM

Bingo! The connection at the pole was buggered apparently. Been up for 4 straight hours. How long it will last is another question so I'm going straight to 'myfreeporndownload.com' and making hay while the sun shines.

Thanks to all for your input.

**livram** · 25-10-2010, 08:05 PM

Download and install RouterStats-Lite V5.7. You will be able to see a graph of your SNR and your connection speed and your disconnects.

Also you can keep a log that you can print out to show your ISP.

**Marmite the Dog** · 25-10-2010, 08:21 PM

Can anyone else confirm that MaxNet are blocking access to Piratebay's trackers?

http://tracker.thepiratebay.org/announce I get 'HTTP error 404'

udp://tracker.thepiratebay.org:80/announce I get 'Connection timed out'

**Jesus Jones** · 25-10-2010, 08:38 PM

I am having problems described but the issue seems to be when i use btjunkie or similar. When i first turn the pc on and download a file it's fine. As soon as the download starts, approximately 20 seconds later the connection resets which takes a minute or two start again. From then on i cannot download anything from torrent sites. If i click download the page just hovers.

**dirtydog** · 25-10-2010, 08:50 PM

^They may offer 5mb downloads and 1mb uploads but Thai isp's don't like you actually using them, so they throttle you, need to encrypt your downloads or use Thai torrent sites.

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