I have good anti spyware and anti virus software I brought on my laptop from the USA. They have a service asking subscribers to report new viruses. I asked them a while back about the Ask.com and they sent me a long and polite response which told me it is not considered a virus because its installation is done by consent. It really is a pain in the ass, and while I disagreed with them, I did not pursue it further. E-mailing the company that makes your virus protection software and complaining about this malicious program is probably the best way to get rid of itl