Four passengers are suing Alaska Airlines and Boeing for the "terror" they say they experienced after a door plug "blew off" during their flight, according to a complaint filed Tuesday.
The door plug for the fuselage of a Boeing 737 Max 9 fell off a few minutes after Alaska Airlines Flight 1282 took off from Portland International Airport on Jan. 5, depressurizing the cabin and exposing passengers to open air thousands of feet above the ground, according to the National Transportation Safety Board. No one was seriously injured and the plane made an emergency landing safely.
Two California residents and two Washington state residents who were on the flight are suing the two companies for alleged injuries including "intense fear, distress, anxiety, trauma [and] physical pain," according to the complaint.
"Plaintiffs feared the gaping hole in the fuselage, rapid depressurization, and general havoc was a prelude to the plane's destruction and their own likely death," the complaint stated.
"This is the end," one plaintiff thought, according to the complaint.
Some passengers also sent "what they thought would be their final text messages in this world," according to Seattle attorney Mark Lindquist, who filed the complaint on behalf of the four passengers.
One plaintiff texted, "Mom our plane depressed. We're in masks. I love you," according to the complaint.
The lawsuit alleges that Boeing delivered a plane with a faulty door plug and that Alaska management had deemed the aircraft unsafe to fly over the ocean but continued to fly it over land, according to the complaint.
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An American Airlines flight from Los Angeles made a hard landing at Maui's main airport, sending five flight attendants and one passenger to the hospital.
The six were later released, the airline said in a statement.
Flight 271 arrived at Kahului Airport around 2 p.m. Saturday, according to the Federal Aviation Administration, which said it was investigating. Neither American Airlines nor the FAA provided additional details.
The Airbus 320 was carrying 167 passengers and seven crew, according to the airlines.