I have a couple of Credit Cards with Siam Commercial bank and last week they sent me a gold card...
after a few days they sent the pin for activation so I called the hotline number and went through the normal verification process...
all was well until she asked for my passport number...I gave her the new number but their records still showed the old number...(changed my passport about 6 months ago)
chuckle # 1...she told me the number which they had on file and explained that it didn't match with the number I gave her....great security...
she asked me to fax her a copy of my new passport so they could update their records...
chuckle # 2...I hung up and called back five minutes later...talked to the same girl and went through the verification process again, this time using the number from the old passport...after two minutes she told me everything was completed and I could now use the new CC....
don't you just love Thailand...
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