After all, taxi drivers at airports can leave a strong first impression on tourists.
Passengers at these airports are known to face many problems, ranging from drivers refusing to turn on their meter, to overcharging, cheating and refusing to take local passengers in preference for foreigners.
Initially, AOT officials tried to solve the problem by getting passengers pay an additional Bt50 over and above the meter fare.
Yet these issues did not go away. Every time a problem related to taxis at airports occurs, the AOT and Land Transport Department usually deal with it on a case-by-case basis. There was no systematic long-term solution until the Thailand Professional Qualification Institute and Suan Dusit Rajabhat University's Human Capital Development Centre decided to team up and draft standards for the profession - people who drive public or community transport vehicles.
Now, taxi drivers can apply to undergo a special test and earn a professional licence.
Dr Darunee Kaewmuang, chief of the Competency Assurance Centre for Occupational Standards for Community Transport, said the aim of the project is to produce good taxi drivers.
Last year, 106 of 122 applicants passed the test and received a professional certificate, while this year 404 taxi drivers applied and 375 got certificates.
As many as 1,000 drivers are expected to pass the test next year, and 3,000 the following year.
Applications for the professional licence are free, but drivers have to undergo intensive tests both in theory and practice. They must have a knowledge of geography, locations, roads, car engines, as well as how to provide good service to passengers, from when they get into the car until they reach their destination.
Some taxi drivers who have earned this certificate will be.....
Stringent new test to improve the etiquette of taxi drivers