just to share my experience with the above Department
i can only say - WOW ....
had an issue with a condo developer where the project is delayed. - long story short.
( if anyone wants the full 'story' - then i may have to write later ) 555
been trying to cancel my order and get back my monies - but there is no way out UNTIL ....
called Bangkok office and they asked me to go to Chonburi
the officer called me in less than a week later to set up a meeting with the owner.
and i got my 1st payment the following week and ALL MY BALANCE - thb 100k by April this year.
the officer assured me that the owner will honor the cheque issued to me.
well done !!