Three days ago I wrote to True about my internet speed once again going down to 1/3 of what it should be. Down from 10mb's down to 4 and .512up to .24. Interesting the reply I got from Khun Hathaichanok at customer service.
Here we have the tww. not www. according to them. This is the first time I have got them to say it in writing. Should be fun from here.
I've checked your signal and found it is in standard rate. The picture you've sent was the test of international site.
I suggest you to test again at link : http://speedtest.adslthailand.com/ , choose Thailand.
Note. We would like to inform you that international sites can't be guaranteed due to many reasons for example : long distance, many hops to access to destination.
The commit speed of international site is 700 Kbps.
Yours Sincerely,
Support Internet by Hathaichanok