Thread: Thai Deputy Police Commander Inspects Suvarnabhumi Airport, Promises Improved Service

At 3:00 PM, on March 25th, 2024, Pol. Gen. Kittirat Phanphet, the deputy police commander, performed an inspection at Suvarnabhumi Airport regarding Thai Prime Minister Srettha Thavisin’s orders to improve the service quality and time.


Upon the inspection, Suvarnabhumi immigration officers were found to have reduced average passport control time on arrival from 45 seconds to 30 seconds as the scan boarding pass processing was excluded.


Moreover, automatic channels on departure were updated with new versions and improved technology and performance, reducing average time of processing from 40 seconds to 20 seconds, according to Thai national media.

It was reported that Suvarnabhumi officers promised the biometric system would not crash like the previous time.


However, during rush hours, it could cause an overflowing number of passengers as more than 4,000 to 5,000 passengers landed at nearly the same time while the passenger terminal had a capacity for only 2,000 passengers.


The airport officers on break were ordered to support the checkpoints during rush hours in order to facilitate th processing, according to Thai national media.


Meanwhile, Suvarnabhumi Airport employed more than 200 officers and planned to increase its staff by 330 more positions which was believed to be sufficient for a large number of passengers, according to Thai national media.

Thai Deputy Police Commander Inspects Suvarnabhumi Airport, Promises Improved Service Efficiency - The Pattaya News

It would be more sensible if meal breaks were scheduled at the end of their shifts and any refreshment needed during their duty could be taken on the hoof or limited to breaks of limited duration of, say, 10 minutes.

As ever, poor resource management is at the root.

Departed BKK Suwannaphum last Friday evening around 6pm, there were no queues at either immigration or security and both processes took less than one minute and security and immigration staff were smartly turned out and polite.

Although Suwannaphum is starting to look a little run down now, it seems to function in a very efficient manner. We have used it a lot over the past couple of years, 8 times, and have never encountered delays or annoyances. Luggage is always delivered quickly and transport to and from the airport using the airport express from Makkasan is superb. Less than £1 to the airport in 30 minutes from the city centre in this day and age is remarkable.

Contrast that with the shambles that are UK airports at present. They charge drop off and pick up fees, and once inside the crumbling terminals you are herded around by aggressive gestapo like staff who are invariably fat, ugly and scruffy and all wearing those bulky multi pocketed commando style stab waistcoats festooned with cameras, radios and huge key chains. It was like entering a war zone. Waited nearly an hour for our luggage too. That was Manchester by the way.

What a welcome for foreign visitors, and what a slap in the face for returning Brits.

^ Bristol Airport also charges £2 for a luggage trolley and £1 to use a phone charging machine.

Public services in the UK at the moment are a fucking disgrace. Incompetent politicians, marxist unions and lazy unmotivated entitled worker drones all conspire to cause maximum inconvenience and expense to an increasingly fractious population. This wont end well.

Originally Posted by taxexile

Departed BKK Suwannaphum last Friday evening around 6pm, there were no queues at either immigration or security and both processes took less than one minute and security and immigration staff were smartly turned out and polite.

Although Suwannaphum is starting to look a little run down now, it seems to function in a very efficient manner. We have used it a lot over the past couple of years, 8 times, and have never encountered delays or annoyances. Luggage is always delivered quickly and transport to and from the airport using the airport express from Makkasan is superb. Less than £1 to the airport in 30 minutes from the city centre in this day and age is remarkable.

Contrast that with the shambles that are UK airports at present. They charge drop off and pick up fees, and once inside the crumbling terminals you are herded around by aggressive gestapo like staff who are invariably fat, ugly and scruffy and all wearing those bulky multi pocketed commando style stab waistcoats festooned with cameras, radios and huge key chains. It was like entering a war zone. Waited nearly an hour for our luggage too. That was Manchester by the way.

What a welcome for foreign visitors, and what a slap in the face for returning Brits.

Nonsense Tax, it’s no more than what the lower end, travelling Northern tyke trash deserve.

My last arrival at terminal 2 LHR 2022 was efficient, automated and the arrivals hall was well staffed with Border officers sorting out glitches whenever Americans and the like were behaving stupidly. Unlike the less intelligent I invariably travel with hand luggage only, having a wardrobe available in billets in Blighty and LaLa land.
Swampy is terrible now in terms of airside facilities offering a poor selection of refreshments and bar. Aircon is shit, and everything is overpriced for a third world country.

I recently travelled (last week) through LHR and Swampy and thought that both were pretty poor.

I had to change from T5 to T4 at LHR, which necessitated a half hour bus ride, after waiting for it to arrive for 15 minutes.

At Swampy there was a a kind of tube train thingy from where ever the gate was we arrived at, to immigration. That was a new one on me. There were also big queues at immigration and I reckon it took approaching an hour from landing to eventually jumping in my taxi.

I don't much mind waiting a short while for luggage to turn up as I like to attend to business immediately after passing through immigration, and on that point there were brand new toilets in the luggage arrival hall... with plenty of available cubicles.

What did you expect, Mendip, a fucking personal teleporter? T5 and T4 are practically different airports.

s.a.

offering a poor selection of refreshments and bar. Aircon is shit, and everything is overpriced

you obviously have more experience of airport mall horrors than i do.

food, drink, showers etc. are free in the airport lounges we use whilst we wait for our flight to be called, whilst avoiding the hoi polloi and the great unwashed that mill around eyeing up all the crap they cant afford and searching for somewhere to sit.

In the old days my contacts ensured biz class lounges at Emirates but these days alas……still, I do like drinking in departure bars gazing at the transient fauna many of whom can be fascinating creatures. I have a flying neuroses and need at least three pints of strong lager before boarding. Thereafter topping up with wine, bloody marys, and a cognac before subsiding into a dozing scarcely contained phobic fear.

Living in the countryside dealing with herds be they buffalo, old TD goats, oil shirkers orclitoris allsorts of DJPats, Expats, Texpats and Sexpats is all part of the entertainment

i have been there and done it, and if i had to i could do it again, but i dont so i wont .

these days such entertainment is to be observed in air conditioned comfort through a double glazed window whilst being served iced tea and fine cheeses.

My last arrival at terminal 2 LHR 2022 was efficient, automated

2 years on i think you would find it very different. e gates are forever malfunctioning and require manpower to process the passengers. a bit like thai car parks where the automatic ticket dispenser needs a lackey on hand to pass the ticket to the driver.

charging for luggage trolleys, phone charging, dropping off and picking up passengers etc, they treat their customers with disdain, and thats before the extortionate costs that need to be paid to get into london from the airport.

Originally Posted by taxexile

s.a.


you obviously have more experience of airport mall horrors than i do.

food, drink, showers etc. are free in the airport lounges we use whilst we wait for our flight to be called, whilst avoiding the hoi polloi and the great unwashed that mill around eyeing up all the crap they cant afford and searching for somewhere to sit.

I hope you took full advantage of the shower. Did you bring your own soap

Originally Posted by BLD

I hope you took full advantage of the shower. Did you bring your own soap

Such wanly oriental gentlemen have wingpersons, valets, gfs for such mutterss, part of the joy of TD one get to see the sheer class, a reel toff perhap he can spare an old pair of plus 4s for the tyke of thee and me

Originally Posted by BLD

I hope you took full advantage of the shower. Did you bring your own soap

no need to bld.

soap, towels, razors, toothpaste and toothbrushes are all provided. unlimited food and drink too.