Originally Posted by
Smeg
Well whilst being in Thailand my family have spent a lot of time in hospital and I have to say even the hospitals are corrupt! They see a lovely farang and assume his wallet is stacked full of cash and try every scam in the book.
I can't agree more!!!!
Yesterday I went to Samitivej Sukhumvit with an eye problem. I handed over my BUPA international card at reception and asked if it was ok (I know that it is, the BUPA intl website lists them as a direct charge hospital). they said yes, photocopied the card, and asked me to fill in and sign they claimback form, which I did. I was then taken to the doctor, was weighed and had my blood pressure taken (a nice touch, but irrelevant to my condition, and probably charged at 300 baht each!). I then saw, the doctor, who looked at my eye, then listened to my heart (??) and prescribed 4 drugs. (for a condition I now know as now't serious at all). I then went to the pharmacy, and after a 45 minute wait, was asked for 2250 baht cash. I told them that I had given my insurance card details already. They said that they can no longer accept direct payment. After 30 seconds thought, I walked out without payment or drugs.
I contacted BUPA later that day. Appearenly Samitivej have been submitting excessive claim forms, with added drugs and treatments, which patients have been denying when later queried about via customer surveys....Hence patients are now required to apply for refunds after paying