This stressful highly alkaline water can cause fish to gasp at the surface, and if experienced long term, will stimulate fish to secrete excessive amounts of a milky protective film of mucus on the skin.
A likely cause of a high pH is the introduction of a highly alkaline substance such as run-off from new or untreated concrete or cement work. Builder's lime (calcium hydroxide) is an extremely caustic substance, and if left exposed or untreated on brickwork around the pond may cause the pH to rise rapidly.
There are two ways of preventing this problem from happening.
A. Neutralise the lime. Neutralising agents can be added to the cement or concrete during mixing. This reduces the hazard of alkaline lime running into the pond.
B. Paint all concrete/cement work with a sealant. A very effective, easy to use transparent and colourless sealant such as G4 can be painted onto surrounding rockwork. If used on a waterfall, it has the added benefit of waterproofing the feature. As the pond water does not come into contact with the alkaline lime, then the pH of the pond water will remain unaffected.