Thread: A Review Of TRUE Internet Thailand by a normal person

Originally Posted by chitown

There English is ridiculous and there Thai is worthless.

Sorry Chi, but harangueing someone about their English ability and including a mistake at the same time is just too funny.

great.

We fucked TOT off and got in 3BB, they have been throwing up DSLAMS all over the place, keep an eye out for one near you......thye look like this and normally have 3bb promotion posters nearby. They run a new cable to your property from the cabinet and there is no telephone service included. Internet only.



590 Baht per month for 6 mb service which gets you, errr, difficult to believe but......




Fuck TOT!

^ Our new place has no access to TRUE apparently because all of the lines available from true are "taken" So I have been trying to find an opinion on 3BB since it is available here and you,Sir have just provided one! Thank you! Green for you.

Originally Posted by Sir Wilson

Originally Posted by chitown

There English is ridiculous and there Thai is worthless.

Sorry Chi, but harangueing someone about their English ability and including a mistake at the same time is just too funny.

I thought the same, Although the grammar nazi's are pathetic.....This is no such post but quite funny!

It took me 20 minutes for us to post this message.

BTW, I got a hold of your boy AO. He can't get it done.

For utter disappointment and an overall unpleasant experience surfing the internet choose http://www.asianet.co.th
https://teakdoor.com/computer-news/92...al-person.html (A Review Of TRUE Internet Thailand by a normal person)
The biggest joke on their site
Credible - Building credibility through excellent service experience.
Caring - Paying due attention to customer needs with responsible after-sales services.

Couldn't get True or 3BB here so had to go with TOT who i know v. little about - happy so far. doing everything need. 390b for the first 2 months and then 590 per month 6mb/512k



top one thai serve, bottom one USA

^ What a bummer.

Your Upload Speed has decresed by 21 kbps!


Those screen shots above tell you all about the Thai interweb service thingy...

yeah - weird. what does that mean in real terms?

Originally Posted by chitown

Now there is some gal at True that thinks she Hi-So, but she is just another noodle slurping do nothing.

Hey, I'm popular with the ladies. What can I say?

The idiots at True internet in Thailand have passed the hot potato for months now - "It must be a bad phone line, it is the modem, it must be skype, teakdoor (and other sites) must be on a bad server, a broken underwater cable in Hong Kong, my computer must have a virus, don't use Firefox no good, do not use Google crome - no good, yahoo is not good, it is the rainy season, maybe the technician ran the wrong cable, it is ran as a cable and not a phone line, your cable from the modem to the computer must be bad, many farang online surfing porn clogging CAT, farang like to save money and use skype instead of AIS or DTAC mobiles and this clogs the line, it is just the international sites as Thai sites are integrated better, the Thai government monitors everything and this slows TRUE, and on and on and on and on.......

Originally Posted by chitown

BTW, I got a hold of your boy AO. He can't get it done.

sorry about that Chi, as he did wonders for me.

.

Also with 3BB. Was 6.16 an hour ago. Never had any problems with the service although they sometimes fuck up the billing and then get baffled by their own bullshit trying to explain it. 590 a month

When I had it checked for viruses they had it on their internet connection and it was tops. All this started one night around midnight when I was on a skype call. The internet light on the modem went off and I lost my call. I could not get logged back in. The wife called TRUE and they said they were doing some upgrading to the network and it would be back on around 4am. It has never worked right since. Now they are suggesting I get their 5,000 baht a month business package.

Originally Posted by Latindancer

Jeez, mate ! You're still having problems ? I sympathize. I don't know a huge amount about computers, but have learnt a few hard lessons about problem-solving by fixing cars, which have multiple systems that can go wrong and cause chain reactions.
If you want something done, often you have to do it yourself, or at least be a major contributor without there being "too many cooks". So you may like to take a hard look at the problem-solving process itself.
Take a BIG breath. Have a good sigh. Then start from basic principles. You need to discount various things right from basic stuff. Have you used your computer from a completely different place and internet connection ? It takes a fair bit of humility to even admit to yourself that your own computer may be the problem, or part of it.
However you HAVE to do this first if you are to be methodical. Then it can be safely crossed off the list. Then work your way through other possible causes, starting with the most basic and obvious.
Of course you will have checked some of these before, but you need to do them AGAIN if there is any doubt at all that these things may contribute.

If there is one thing I have learned about problem-solving, it is that we assume things which later turn out to be incorrect assumptions. When you have an entrenched problem, you need to go back to basics and be ABSOLUTELY, 100% sure about something before you can cross it off the list. So many times I have been "sort of" sure, crossed something off the list, and then followed red herrings.

Having said that, as there are quite a few people who get good connectivity from True (I am one.....in Bangkok, on the cheapest plan and getting 5 or 6 MB download speed ), you can safely assume that things like "too many farangs downloading porn" are red herrings. Though having said THAT, I don't know what the connectivity is like for other people in your area connected to True.
What do other local people say about their connectivity ? I myself HAD to get a line in because the previous connection ( a wireless dongle) got so slow it was freezing up......about 2kb/sec. I believe the reason actually was that mobile phones use the same connection/tower and get precedence. But a line in should not get that problem. Mine doesn't.
And so.......how DOES your computer perform when you physically take it elsewhere and hook it up to a different connection which is currently being used and is a fast one ? What if the problem was your computer ? One's ego never wants to think of that possibility, but you have to just suppress that if you are going to be completely objective. Just take the thing away.....even to an internet cafe if necessary.....and hook it up & test. Take your modem and use it, then use someone else's. Then move on to the next possible problem up the line....
Create a linear list of possibilities in order of likelihood and cross em off methodically. What else are can you do ?

BTW I am not flipped out or losing it, although I think if I blew my lid I would feel better.

The best thing is that this thread is on page 1 of google when you search for TRUE!

Originally Posted by aging one

Originally Posted by chitown

BTW, I got a hold of your boy AO. He can't get it done.

sorry about that Chi, as he did wonders for me.

No worries at all!!

It does sound like the True technicians stuffed up something. But logic would dictate that other people in your area would have the same problem........unless it's a connection really close....
Did you substitute the modem for another, temporarily ? Sorry to ask the very obvious.

I have been given 5 different modems.

I am told that only a few other folks have the same internet package that I have.

I have also been told that they get complaints all day long from all over BKK about their service and was told by more than one tech that all internet providers in Thailand "no good, no good"

That sounds about right. We have had numerous promises of we will call you right back, we will call you tomorrow - never happens. Also several times the TRUE internet tech - know - nothings were supposes to come over and never showed.

There is one retard working there - her name is Tippayada. My wife got upset with her because she never called when she said she would and ever time my wife asks her a question, she does not answer or there are long pauses and then she changes the subject. My missus told her I never want to talk to you again. Either you are dumb or we do not speak the same language. Do you speak Thai or are you Cambodian or maybe Burmese. Tippayada never answered her so we must assume she is not Thai maybe?

^ they are not big on answering the phone, answering questions or calling back.

But, as you no doubt know full well (and poor old Simon will find out yet again with his two new resorts, lunatic...) our good ole Thai ladies are insane and will not let it go, our missuses will win in the end... A Thai missus with a farang husband is quite a force for these companies to deal with... Many of the coompanies have learnt to give up quickly and just provide a fair service, but it seems that True are a bit slow on the knowledge take-up...