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  1. #1
    Newbie

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    Online passport photo rejected

    I wondered if anyone can help?? I have completed an online passport renewal, all paid for. They have emailed me back and said my photo has failed the checks as my head was tilted (I was born with lopsided shoulders so this was maybe why!). I did these photos on a smartphone at home. I have made several other attempts uploading a new photo but they were all blurred this time. I have to submit a new photo bu 1st april. What is my best option?? Can i go to a Max Spielmann and get them to do me a photo and can I send the passport office the hard copy??? Or do they give me a digital code??? I am quite worried as the email stated if i do not sumbit a good enough photo by 1st april then my money cannot be refunded. Anyone got any advice???? Was going to phone passport people tomorrow to see what they say aswell...

  2. #2
    Thailand Expat DrWilly's Avatar
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    Go to a shop. Get a proper photo taken, ask for the digital version. Upload/email it.

  3. #3
    Thailand Expat misskit's Avatar
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    April 1.

  4. #4
    Isle of discombobulation Joe 90's Avatar
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    Practice taking selfies, but don't smile

  5. #5
    I am not a cat
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    Why is this guy red repo????

  6. #6
    Thailand Expat Backspin's Avatar
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    Quote Originally Posted by nidhogg View Post
    Why is this guy red repo????
    Muttpack

  7. #7
    Thailand Expat DrWilly's Avatar
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    Quote Originally Posted by nidhogg View Post
    Why is this guy red repo????
    Not sure.

    Quote Originally Posted by Backspin View Post
    Muttpack
    What makes you think that?

  8. #8
    En route
    Cujo's Avatar
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    Needs to submit the photo by April 1. Either too late or too early.

  9. #9
    Thailand Expat
    Bogon's Avatar
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    Rotate the photo a few degrees until your head is straight.

  10. #10
    Making people dance. :-)
    Edmond's Avatar
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    Quote Originally Posted by Cujo View Post
    Either too late or too early.
    I'll go with too late.



    4 years ago:

    Online passport photo rejected - Tripadvisor Support Forum

    I wondered if anyone can help??
    I have completed an online passport renewal, all paid for.
    They have emailed me back and said my photo has failed the checks as my head was tilted (I was born with lopsided shoulders so this was maybe why!). I did these photos on a smartphone at home.
    I have made several other attempts uploading a new photo but they were all blurred this time.
    I have to submit a new photo bu 1st april.
    What is my best option??
    Can i go to a Max Spielmann and get them to do me a photo and can I send the passport office the hard copy??? Or do they give me a digital code???
    I am quite worried as the email stated if i do not sumbit a good enough photo by 1st april then my money cannot be refunded.
    Anyone got any advice???? Was going to phone passport people tomorrow to see what they say aswell...

  11. #11
    Isle of discombobulation Joe 90's Avatar
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    ^

    WTF, nice sleuthing!

    What comes around goes around

  12. #12
    Making people dance. :-)
    Edmond's Avatar
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    Quote Originally Posted by Joe 90 View Post
    nice sleuthing
    Select text
    Right click mouse
    'search google for'



    Nothing but a C&P.


    It's not your multi, is it.

  13. #13
    Isle of discombobulation Joe 90's Avatar
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    Quote Originally Posted by Edmond View Post
    Select text
    Right click mouse
    'search google for'



    Nothing but a C&P.


    It's not your multi, is it.


    I don't do multis!

  14. #14
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    Despite this being a bogus question, I have had some issues uploading photos because of image size and type.

  15. #15
    Thailand Expat
    Troy's Avatar
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    Quote Originally Posted by Backspin View Post
    Muttpack
    Fuck off Skiddy...

    The UK Online passport system checks the passport photo and passes/rejects it online in real time. It has done so since at least 2019, which is when I last applied.

    Just another joker that needs to be nipped in the bud...

  16. #16
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    KWAN's Avatar
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    Photoshop !

  17. #17
    Thailand Expat
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    Quote Originally Posted by nidhogg View Post
    Why is this guy red repo????
    Why is this obvious troll backin the green?

  18. #18
    Excommunicated baldrick's Avatar
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    I have heard lulu gets his dogfishing photos for thaifriendly accounts rejected also

    says they are too short

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