I was in China recently and applied for my son's passport through the Australian Consul General in Guangzhou (where he was born).
After the usual procedures and protocol and form filling where we had to provide original marriage certificates,child's birth certificate,my passport,hubby's Chinese ID,my HK ID,child's Citizenship by Descent Certificate,verified photos of our son all seemed to be going well and waited for the 10 day period when we could pick it up.
THEN...bloody hell,my husband received an e-mail (as we BOTH had to give e-mails for contact) that our son's pics were not acceptable as they couldn't contact the guarantor (this person has to sign the back of the pics 'This is a true photo of .....sign,ph number)
This is fine,the guarantor was in Aus at the time but what Canberra did (where the passport went) was to SCAN all the documents and send them via e-mail with our son's picture,all details to my husbands e-mail and NOT MY E-MAIL as they got my e-mail WRONG.I have a - in my email and they omitted it so it went where??? There are a thousand Momo's well,Monicas in this world.
To say I am upset about all our confidential private information going to this address is an understatement.All those scanned copies of all our information INCLUDING our application with our address etc.
I sent the Guangzhou CG an e-mail demanding an explanation so far (two days later) nothing.I faxed Oz passport office and nothing still.What am I supposed to do now? When I applied for our son's passport I had to PROVE I was the mother,not adopting or stealing this child and they contacted all the doctors at the hospital where I gave birth to confirm this.
Now this.What should I do?