Thread: Man Who Bought $10,000 Worth of Toilet Paper and Hand Sanitizer Denied Refund

A man in Australia who purchased around $10,000 worth of toilet paper and hand sanitizer was recently denied a refund by a supermarket owner.John-Paul Drake, director of Drakes Supermarkets in Australia, recently posted a video to YouTube and appeared on a radio show to talk about the situation and why he denied the customer's refund request.

"I had my first customer yesterday who said he wanted to get a refund on 150 packets of 32-pack toilet paper and 150 units of one-liter [hand] sanitizer. I told him that," Drake said as he showed his middle finger to the camera.

While appearing on ABC Radio Adelaide in Australia, Drake explained that the man reached out requesting a refund after he was unable to sell the products on his eBay account.

"In the conversation [the shopper said] 'my eBay site has been shut down, so we couldn't profiteer off that'," Drake told the radio station saying that the sum of the products equated to around $10,000.

The situation comes amid a time when many people across the globe have participated in panic buying, with many believing that they need to stock up on products like toilet paper and hand sanitizer, mainly as a result of the novel coronavirus, which has kept people isolated and quarantined.

Following the influx of panic buying and stockpiling on different items, a number of supermarkets, including Drakes, have placed a ban on the number of items per customer, but according to Drake, this specific customer was able to find a way around the limits.

"The person had a team of people that bought the products, because you're only allowed to buy one of each at a time," Drake told 3AW Radio in Australia. "So, you do your sums at 150 separate purchases to buy these. Absolutely disgraceful."

"The rest of my team [is] over this sort of behavior and having to police people taking more than they need – that's a tough thing to deal with," Drake added while appearing on ABC Radio.

A similar situation occurred in Woolworths supermarkets in Australia earlier in March. As the panic buying in the stores increased, Woolworths released a memo to their customers outlining a change in the refund policy.

"From Wednesday 11 March 2020 until further notice, we will not provide a refund where you have simply changed your mind about products purchased from Woolworths," the supermarket said in a memo according to the New Zealand Herald. Some of the items listed in the refund policy change include toilet paper, pain relief medicine, bacterial wipes, and hand sanitizer.

In Australia, the new coronavirus, which causes the respiratory disease COVID-19, has infected over 6,400 people, according to a tracker provided by Johns Hopkins University. The virus has also caused at least 63 deaths in the country.

Man Who Bought $10,000 Worth of Toilet Paper and Hand Sanitizer Denied Refund

A man in Australia who purchased around $10,000 worth of toilet paper and hand sanitizer was recently denied a refund

That's a shame. I think he ought to be awarded something..

meh...

Sounds like an absolute wanker so it won't be too bad for him.
He's got a lifetime's supply of lubricant and tissue paper.

It's escaping to my understanding what was the fuss with stocking the toilet papers. Did they expect they will shiit more because of the virus?

Or normally, they do not need any?

Originally Posted by Klondyke

Did they expect they will shiit more because of the virus?

Fear is the best laxative known to man.

Originally Posted by David48atTD

I don't often wish ill of someone, however, I just loved this story ...

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Coronavirus hoarder tries to return $10,000 worth of goods to supermarket

An Adelaide shopper has attempted to return thousands of dollars' worth of supplies to a local supermarket after stockpiling them at the start of the coronavirus panic buying outbreak, a retailer says.

Key points:

• Adelaide chain Drakes Supermarkets said the man was part of a team of stockpilers looking to profiteer
• It said he purchased thousands of dollars worth of toilet paper and sanitiser several weeks ago
• He was refused a refund after he failed to sell the bulk of the goods online

But the man, who initially tried and failed to re-sell the goods online, has been refused a refund.

Drakes Supermarkets director John-Paul Drake said the man called the supermarket to try to get a refund on 132 packs of toilet rolls and 150 one-litre bottles of hand sanitiser.

He said the shopper had bought the goods, worth around $10,000, with the help of a "team" of stockpilers when panic buying surged about four weeks ago.

"In that conversation [the shopper said] 'my eBay site has been shut down, so we couldn't profiteer off that',

Coronavirus hoarder tries to return $10,000 worth of goods to Adelaide supermarket - ABC News (Australian Broadcasting Corporation)

I think there were well founded fears that panic buying of food would escalate and cause genuine shortages. The media focus on toilet paper was an orchestrated distraction.

The whole TP thing started in OZ and the media spread it across the entire planet. Damn Aussies.