I'm sure there's a name for this phenomenon, but I can't think of it. Can anyone here ?
When there are a fair number of positive reports about a person (for instance a medical professional), but a few negative reports.....and those negative reports make you a bit worried because they do mean something.
If it was just one negative thing, you could understand the one dissatisfied person's grumble. You can't please everybody.
But three or four negative reports seem to cancel out quite a few positives, because you want to be cautious....after all, you are putting your trust, health and money in this person's hands. And those negative reports worry you.....
What is it called when those negatives "mark down" the person's reputation so much ?
I keep thinking of "the precautionary principle", but I'm sure there is another name...
I'm sure it's like how at school we received negative marks for every wrong thing the examiner found, instead of being "marked up" for every good thing we wrote.