Thread: Why should I pay?

It seems that, for example, if you have a contract with 'True Vision' you have to agree to pay petrol money before they'll come out to sort out a problem regarding their equipment. When I first obtained 'True Vision' they'd come out without charging. I've tried to explain to me wife that it's their responsibility repair faulty equipment. You don't pay petrol money to TOT or the Electricity Board when we call them out. But she won't have it that we shouldn't pay. Talk about banging me head against the wall.

Had a problem once where we had a new aircon fitted. It worked okay before the engineers left but the first night it didn't. Called up the installers and they sent out the 2 men who fitted the thing. They found the gas had escaped through a leaking pipe. They repaired that but would not refill the aircon again unless I paid 500 Baht. No 500 Baht, no gas. Fcuking wankers.

In instances like this I used to get highly annoyed & try to make some kind of stand.



Now I just pay it to motivate their asses to come out and fix the shit pronto. Sometimes I actually offer to pay extra to cut the que.



Kind of a perk to living in a corrupt society IMO why not exploit it.

Originally Posted by Slick

In instances like this I used to get highly annoyed & try to make some kind of stand.



Now I just pay it to motivate their asses to come out and fix the shit pronto. Sometimes I actually offer to pay extra to cut the que.



Kind of a perk to living in a corrupt society IMO why not exploit it.

Because you're letting them exploit you, you mug.

How much they want?

I suspect they're sub-contractors but I agree it's a rort.
When you are forced to agree to paying petrol money, do they quote an amount per km? It's time to get petty with them when they are like this and insist on only paying to the exact satang.

As for the gas, that's incredible! I would have argued and insisted as it was through their mistake that the gas escaped. Take it to the top.

Originally Posted by Slick

Now I just pay it to motivate their asses to come out and fix the shit pronto

My wife agreed to pay the 'True Vision' petrol money but they wouldn't say when the engineers would be out. It boiled down to when they'd be in the area sorting out others.

Originally Posted by harrybarracuda

Because you're letting them exploit you, you mug.

Ok then don't pay and wait like fuck for your TV to be back online.

Ill gladly pay if it greases the wheels & gets them there faster and gets my stuff working. Its like $15 bucks. Not even worth stressing over.

Originally Posted by uncle junior

How much they want?

Seems to be a 300 Baht charge. I said to the missus that's fooking ridiculous if they're within the area and passing by anyway. But

Originally Posted by Slick

Ill gladly pay if it greases the wheels & gets them there faster and gets my stuff working.

But we're not. They said they'll wait until there are a number of problems within our area before attending.

Originally Posted by Slick

In instances like this I used to get highly annoyed & try to make some kind of stand.



Now I just pay it to motivate their asses to come out and fix the shit pronto. Sometimes I actually offer to pay extra to cut the que.



Kind of a perk to living in a corrupt society IMO why not exploit it.

Bingo!

Particularly liked the 'Cut the 'QUE??' pun.

Originally Posted by Maanaam

As for the gas, that's incredible! I would have argued and insisted as it was through their mistake that the gas escaped. Take it to the top.

Without my missus taking it to the first stage I'm fcuked and she won't say anything. She gets embarrassed if she has to complain.

Originally Posted by Pragmatic

They said they'll wait until there are a number of problems within our area before attending.

Id still pay.

Other option would be to keep calling your towns True office and pushing the issue, or going higher and call "Head Office" but we all know that will do nothing but aggravate & waste time. 300 baht is nothing, and the time wasted making calls is more valuable to me than 300 baht.

Baksheesh. Kick a few bucks to get some good service. Same as tipping but up front instead.

Originally Posted by Slick

Id still pay.

Up to the missus if she pays. She knows my feeling on the matter.

Originally Posted by uncle junior

Kick a few bucks to get some good service.

Good service?? They won't tell us when some cnut will be out to sort out the problem. It may be next Friday for all we know. I don't mind tipping for good service but this ain't that.

Originally Posted by Pragmatic

It may be next Friday for all we know.

What motivates Thais more than anything?

When we bought a new stove, it left soot on the bottom of the pots. Wife rang the shop (HomePro) who got in touch with the service agent. They said they'd send a guy (free of charge) but he'll be a few days as he has to come from BKK.
Next day, something in the back of my mind reminded me about adjusting the venturi. Google for details and hey presto, had it fixed in a few minutes. Asked my wife to ring the service agent to cancel..too late, he was already in Hatyai that afternoon. Never mind, he said, he's got several jobs in the city, he didn't come just for us.

Shit into a bag.


Empty the contents of said bag into the back of their van when they are inside fixing whatever.

Prag I don't know where your home is, but I had to get True to my place in Jomtien about 6 weeks ago after overnight storm wind blew the dish on the roof out of whack. Started getting a blank screen and error message about no connection available (the one we all get when there's thick cloud overhead) but the sky was clear. Mrs Worx called them, 2 guys came 2 days later and fixed it.

No charge, she just had to sign a piece of paper saying the issue was resolved.

Originally Posted by Pragmatic

I've tried to explain to me wife that it's their responsibility repair faulty equipment. You don't pay petrol money

Have you thought about calling True and asking them instead

You should know by now that Thais don't like to confront each other with trivial matters such as asking for directions, refunds or where the bum gums are located.

3BB had to come out once.


10 minutes later got a follow up phone call from their customer service checking that we weren't asked to pay anything.

Well we got True Fiber TV and the 300 Mb fiber line installed with platinum package. Talked to the wife and they didn't charge for install or anything. They also had to come back out for a repair as a storm knocked the line off. No TV or Internet. She said they didn't charge for gas. Just came out and fixed it.

Whats the actual issue with your TV thats having you contact True for a repair?

It ran out of gas.