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  1. #1
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    Taxi 'scum' charges 500 baht for a 250 metre journey

    A nice German couple stayed at my hotel last night. They had taken a taxi from Phuket Airport because they did not know exactly where the hotel was.

    This was a licenced airport taxi, but with a brain-dead driver who refused to listen to the directions that my wife gave him over the phone in Thai..

    [Wife] When you leave the airport car park, turn left
    [Taxi]No, I always turn right
    [Wife] Yes, but our hotel is on the left
    [Taxi] There is nothing on the left
    [Wife] Yes there is, there is a road that runs next to the runway
    [Taxi] Huh? What is a runway?

    (Truly amazing, but many taxi drivers have never heard of the word 'runway', even when spoken by a native Thai)


    [Wife] It's where the planes land and take off
    [Taxi] There's no road there
    [Wife] Listen, LISTEN!! There is a road on the left - and hotels and restaurants


    ... Anyway, my wife now agrees with me that my frustration with these taxi drivers is not due to a language problem, but simply because they are thick - plain and simple

    This scum taxi driver charged my guests 500 baht (which they had to pay cos they agreed before the journey). The distance from my hotel to the airport is 250 metres...

    I'm not a violent man, (well only when sexually aroused...), but I could have happily pushed the driver's face into the bonnet of his shiny taxi.

    I did point out that the guest's onward journey to Phuket ferry port (50 minutes away) would cost them exactly the same taxi fare - 500 baht.

    With scum, greedy and extremely stupid taxi drivers like this, what hope has Phuket of ever solving it's corruption/poor service issues?

    Simon
    Groping women when you're old is fine - everyone thinks you're senile

  2. #2
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    agree.
    my wife gets in altrecations because of the language barrier too, and she's Thai!!! lol.

    I know its hard for tourists but I never get in a cab till the driver nods n says khrup.

    my first words to him that require a nod are "Ow meter khrup".

  3. #3
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    @adzt1 - Phuket Airport 'limousines' do not have meters....

    Simon

  4. #4
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    sunsetter's Avatar
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    250 meters? shouldve asked them to walk

  5. #5
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    Quote Originally Posted by Simon43 View Post

    With scum, greedy and extremely stupid taxi drivers like this, what hope has Phuket of ever solving it's corruption/poor service issues?

    Simon
    An alternative would be to provide an "in-house" independent shuttle service...certainly at least would pay for itself [break even].
    Last edited by Rural Surin; 06-03-2012 at 11:26 AM.

  6. #6
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    ^^^ahh good point.

    I haven't been to Phuket for 6 years but,,

    neither do the airport limousines at BKK,
    so on arrival I always walk up to departures area and look for a taxi that has just dropped someone off.
    they are always more than willing to charge a fair price . I.e on the meter.

    can that not be done in Phuket ?

  7. #7
    How Dare You!!
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    My hotel in Patong picks me up for free. Maybe get a motor Simon.


  8. #8
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    Quote Originally Posted by Rural Surin View Post
    Quote Originally Posted by Simon43 View Post

    With scum, greedy and extremely stupid taxi drivers like this, what hope has Phuket of ever solving it's corruption/poor service issues?

    Simon
    An alternative would be to provide an "in-house" independent shuttle service...certainly at least would pay for itself [break even].
    Though wouldn't be financially viable when you add in the hospital fees for the driver and monthly repair bill for smashed windows and panels.

  9. #9
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    Quote Originally Posted by adzt1
    neither do the airport limousines at BKK,
    No, but they have fixed rates, which are displayed for anyone to see.

    Quote Originally Posted by adzt1
    so on arrival I always walk up to departures area and look for a taxi that has just dropped someone off.
    they are always more than willing to charge a fair price . I.e on the meter.
    As are all the taxis at the proper taxi rank.

  10. #10
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    limousine 1000bt. taxi meter on level 4 are 200bt.

    where's the taxi rank at bkk that charge on the meter.

    and that was just my opinion ,,,, my question was ,cannot that be done in Phuket ??

    uve got all the answers so ????? answer it , rather that picking the bones out

  11. #11
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    I do provide a free 24/7 pick-up and drop-off service from the airport (and NaiYang beach) - have done for years because of this very problem.

    The fly in the ointment is that my major source of online bookings (Agoda.com) 'owns' the customer and will not provide any contact details for me to check if that customers needs to use the free shuttle service.

    So, if the customer doesn't provide pick-up details at time of room booking, it's impossible for me to contact them and they are at the mercy of the taxi scum.

    I've hassled Agoda about this on several occasions but they will not change their policy - unlike Booking.com who do provide me with the customer's email address.

    Simon

  12. #12
    How Dare You!!
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    Make a PDF file with a mudmap and instructions written in Thai. Email it to your bookings and tell them to print it out and give to the kon kap rot or show it to him on their iPad.

    edit - ^guess this won't work then

    Maybe see if Agoda will pass the PDF on for all your bookings

  13. #13
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    Quote Originally Posted by adzt1
    where's the taxi rank at bkk that charge on the meter
    There is only one taxi rank, the one where all the signs point too, I think it's on the 1st floor....

  14. #14
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    Quote Originally Posted by Simon43 View Post
    I do provide a free 24/7 pick-up and drop-off service from the airport (and NaiYang beach) - have done for years because of this very problem.

    The fly in the ointment is that my major source of online bookings (Agoda.com) 'owns' the customer and will not provide any contact details for me to check if that customers needs to use the free shuttle service.

    So, if the customer doesn't provide pick-up details at time of room booking, it's impossible for me to contact them and they are at the mercy of the taxi scum.

    I've hassled Agoda about this on several occasions but they will not change their policy - unlike Booking.com who do provide me with the customer's email address.

    Simon
    I provide the same service to my resort, for a stay of 3 nights or longer, and have this same problem with Agoda.

    What do they think, that I'm going to email the guest and tell them to cancel their booking with them and book directly through me?

    I'd be cutting my own throat. But I get pissed off because I don't know when they are arriving, and can't offer this unique service.

    Some customers end up paying 1,000 baht to the resort from the airport, which about twice the going rate.

  15. #15
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    Quote Originally Posted by Looper
    Make a PDF file with a mudmap and instructions written in Thai. Email it to your bookings and tell them to print it out and give to the kon kap rot or show it to him on their iPad.
    Thais are generally too stupid to understand maps, the Thai language and how to breathe and walk at the same time.

  16. #16
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    @Looper - Agoda will not allow that - their strict policy is that they 'own' the customer.

    In any case, the customer voucher has our full address, contact phone AND map on it already!!

    However (see original post), the taxi drivers are totally fcuking stupid and cannot read maps......

    The only viable solution (which works for me for many years), is to ensure that no taxi driver or minibus tries to come to our hotel. (For minibus drivers, I get them to drop guests at the airport and we meet them their).

    So I'm pressing Agoda to put bold text on our listing telling guests to give their flight arrival details..

    (In most countries, the airport taxis actually provide a useful service, but apparently not in Phuket - they are a fcuking pain. When the One2Go plane crashed a few years back and the airport was closed, the airport taxi guys were bringing passengers to the airport from Patong/Kata, even though they knew the airport was closed, because they were then able to get a return fare back to Patong! Scum, total scum)

    Simon

  17. #17
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    The complete corruption and cartel like behaviour which you read about Phuket in the news every other day is why I never have bothered to visit.

  18. #18
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    Welcome to Thailand.

    The smiles, those swaying palms and where the very air is perfumed by Lord Buddha's breath imparting enlightenment, fairness and an inner peace to all who might fall within its embrace.

    Mind you, meanminded taxi drivers exist everywhere in the world. It's just that in Phuket the callous brutality of their thievery is augmented by a stupidity probably not encountered anywhere on the planet except in an institution for the educationally subnormal.

    I suggest you make it clear on your website that your hotel is only 250 metres from the terminal and the taxi fare should not exceed whatever is the going rate.
    If folk making a booking do not take note then that's their look out.

    To say that Phuket taxi drivers are scum is a disservice to filth. They are less than that. Remember the accounts from victims of the Tsunami who were charged 1,500 bt to go the airport after they escaped with only their lives and clothes they stood up in?

    I would actually treat these animals less than I would a rat. The Khmer Rouge method of disposal by slitting throats and then clubbing brains out would be the way to go.
    Last edited by Seekingasylum; 06-03-2012 at 01:01 PM.

  19. #19
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    Quite clever really. Play dumb, make three times the money. And the Westerners then laugh at how 'dumb' you are.

  20. #20
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    Quote Originally Posted by The Master Cool
    Quite clever really. Play dumb, make three times the money. And the Westerners then laugh at how 'dumb' you are.
    Not a very good long term business plan though is it, for them and Phuket as a whole.

    Short sighted business practices are all too common here. Not in Phuket but this last weekend a hotel tried to charge me 500 baht for landing on "their beach" even though we were buying food and drinks at the resort restaurant. They got their 500 baht, but all it will mean is that every time I go there in the future I will just stay on the beach and not buy anything from the resort at all. They can't stop me or charge me for visiting the beach as it is public land.

    Another example, I parked on a public road (in marked spaces) in front of a seafood restaurant but went into another one next door. When I returned to my car I noticed they had placed a rock with a nail under my back tire. Great way to treat potential customers who eat in the area frequently, the only thing they achieved is never receiving any of our business.

  21. #21
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    Quote Originally Posted by madjbs View Post
    a hotel tried to charge me 500 baht for landing on "their beach" even though we were buying food and drinks at the resort restaurant. They got their 500 baht, but all it will mean is that every time I go there in the future I will just stay on the beach and not buy anything from the resort at all. They can't stop me or charge me for visiting the beach as it is public land.

    Hmmm.

  22. #22
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    I refused to pay it but someone else in our group paid so as not to cause a problem. By that time we were already sat in the hotel too, which they can charge us to enter if they wish, although at the time they were making out it was a "landing fee". Next time I won't be going off the beach and they sure as hell won't get any landing fee from me for using a public beach.

  23. #23
    Thailand Expat terry57's Avatar
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    Quote Originally Posted by Looper View Post

    My hotel in Patong picks me up for free. Maybe get a motor Simon.
    This is a good idea. Why not pick up your guests and build it into your costs and at the same time build good will with your customers which in turn will provide you more customers through word of mouth. Not hard.

    Provide free pick up if your guests book a minimum of three nights is a good place to start.

    A sound business decision in my books
    Stroller is a Yerman faggot.

  24. #24
    Thailand Expat terry57's Avatar
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    ^

    Urm, you do that already. Sorry bout that.

  25. #25
    FarangRed
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    Make a complaint to the Gov, he said he's always interested in the welfare of us farang, I think not

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