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ASQ delivery rules and regulations
. We allow for all online food delivery (GRAB, LINEMAN, FOOD PAND and related), your family, relatives and friends to bring you home cooked food, groceries or personal item. A package must be opened and inspected by our staff. Your delivery people must sign a consent form to take a full responsibility if anything happens caused by their delivered items. (We forbid any alcohol drinks, sharp objects, medicine or fresh foods)
. We allow an online delivery from outside third party companies such as Shopee, Lazada, TOPs or 7-11 (We forbid any alcohol drinks, sharp objects, medicine and fresh foods). All delivery must be paid in advance by guest's own account. Hotel will not be responsible for any payment if you prefer the hotel to pay in advance, there would be a surcharge applied. All packages must be opened and inspected by our staff before sending to your room.
. You call ask our staff to buy groceries, dried foods and etc. for you (We forbid any alcohol drinks, sharp objects, medicine or fresh foods). We can buy from 7-11, TOPs supermarket and Robinson Department Store. Please be noted there is 20% surcharge for every bill to your room.
. All above rules and regulations is subjected to change without prior notice
For relaxation area, the medical service and facilities service details as below:
Day 0 : Check in date
After check in, guests are not allowed to go outside their room.
Day 5 : 1st Swab Test
After the 2nd Swap Test with negative result : guest can go to facility floor with advance reservation. Guest can play fitness, and relax at outdoor observation deck on 23rd floor.