Have obtained lots of visas for my Thai wife but find increasingly that VFS who seem to act as agents for the UK and lots of the other Embassies are more obstuctive than helpful in either requiring uneccessary documents or failing to send the right ones,or simply choosing to misinterpret the rules -- this applies particularly to free Schengen visas for wives and dependants for which Uk citizens are entitled
Bearing in mind that the biometrics have been done, is there anything to stop one from applying directly to the Embassies and will they accept the applications and deal with them in the normal way