Qantas compensation to cost 'tens of millions'
Print Email Add to My Stories
Qantas compensation to cost 'tens of millions'
Posted 2 hours 52 minutes ago
Updated 2 hours 33 minutes ago
https://teakdoor.com/images/imported/2008/10/328.jpg The mid-air emergency left several passengers with spinal injuries. (PerthNow.com.au)
An aviation lawyer predicts Qantas will face a compensation bill running into tens of millions of dollars over Tuesday's mid-air emergency which left several passengers with spinal injuries.
The Australian Transport Safety Bureau has revealed Qantas flight 72 from Singapore to Perth dropped about 200 metres in 20 seconds, followed by a second nose-dive of 122 metres in about 16 seconds.
The plane made an emergency landing near Exmouth.
About 70 people were injured and aviation lawyer Peter Carter says Qantas will face a hefty compensation bill running into the tens of millions.
"I think Qantas and their insurers would be well aware of those sort of figures," he said.
He says it is time the Australian Government increased the $500,000 individual compensation claim threshold Australian airlines are subject to.
Holiday ruined
Nancy McGrain, 64, was on Qantas flight 72 when the violent descent occurred.
She had been enjoying her last big overseas holiday with her husband and daughter.
Mrs McGrain suffered bruised vertebrae and wants Qantas to pay for any medical expenses her insurance does not cover.
"Because it is so traumatic, it's ruined the holiday, our biggie holiday, the last one we were going to do," she said.
But Ms McGrain also wants to thank Qantas for the care she received after the emergency.
"I couldn't fault the care by Qantas at all on the plane after it happened. They were fantastic and all of the care we got at, was it Learmonth we went to? They were superb," she said.
Qantas says it will refund the cost of every passenger's ticket and give them a free travel voucher, as well as contacting injured passengers about paying for medical and other expenses.