A little rant...in the last week we've had Thai folks (via Third Party Distribution channels):
1. Booked two nights in December for seven guests then contacted us direct to say there are actually ten guests. Offered options, none suited so told them to cancel which they did.
2. Booked for five guests then contacted us and say there is a sixth, a child. We agreed to cater (and for free) and put them all in the larger rooms on level 2.
3. Booked our smallest room for two guests then contacted us via LINE to say there were four guests including two children. We're booked out that night and are about to tell them to cancel.
Until we relaxed the booking rules earlier this week and changed the various systems parameters, they couldn't even attempt to book children. Still went ahead though. I fear for this country, for multiple reasons.
Rant over.