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  1. #1
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    My Ranger Dilemma.

    Finally elevated my issue to a higher level (For those that do not know I drove through some shallowish water (bout 300mm) and hydrolocked my engine bending 2 conrods).

    Anywho as most are aware Ford Thailand gave me the big finger with the warranty claim, I have been through a few "mates/work colleagues who "know people" at Ford but the answer was always the same and after contacting my insurance company they also gave the big finger as the issue was not conveyed to them at the time and that the vehicle has been pulled to pieces.

    SIGH.

    Admitting defeat I ordered a new engine (It actually arrived today so should have my Ranger back before the end of the month).

    Back to the story though.

    One of the senior people at the company I work spoke with his buddy who is senior at Ford Thailand, not much he could do but he is good mates with the Service Director for Ford ASEAN region.

    This person has taken my issue to the global head office (America??) and it turns out the local dealer did NOT follow corporate policy in that when a vehicle presents itself with signs of water ingress they are supposed to assist the customer notify their insurance company BEFORE any action is taken, when insurance company is on the loop then the vehicle pulled apart to identify the issue and establish if it warranty or insurance that will pay to rectify.

    My local dealer just pulled it all to bits then said go fook yourself no warranty................(and in doing so also voided an insurance claim).


    Sooooooooooo have been told to not pay for the new engine just yet but it will be fitted and the vehicle returned to me whilst the "who is going to pay for it" is sorted.

    Happy days, fingers crossed Ford pay to fix this mess.
    Quote Originally Posted by Butterfly View Post
    let me explain simply 100MB != 1GB RAM

  2. #2
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    Albert Shagnastier's Avatar
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    Years ago I was on a van with my mate delivering some stuff and we got caught in one of the most torrential (yet short lived) downpours i've ever witnessed in the UK.

    It was a hilly area, and after the storm passed we crested a hill and headed into a dip. The dip was flooded - how deep? - could only guestimate. Dave ( ) chuckled and said let's go for it. I warned him not to, said go up on the pavement where it was shallower but did he listen - did he fvck

    Water went into the engine via the exhaust - fvcked the engine - luckily the company was paying so much insurance they paid for it. Dave blew the engine up on the other van 2 months later

    Get one of those extended exhausts that vents on top of the vehicle. Must be cheap - but you will most likely use them a few times here.

  3. #3
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    Best of luck Fondles...

  4. #4
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    All this would have been avoided if you had bought a Toyota or an Isuzu.

  5. #5
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    Albert Shagnastier's Avatar
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    Quote Originally Posted by can123
    All this would have been avoided if you had bought a Toyota or an Isuzu.
    Here as we all know it rains like fvck. Seen untold cars over the years ride through water higher then the exhaust pipe. Must be a bit of kit somewhere in the exhaust system of most cars (due to the weather) over here that stops water backwashing into the engine. Bet it's expensive and not standard in certain places (certainly UK) but would assume (especially on an expensive truck) that they should have it in any country that has a monsoon at least. Obviously Ford don't - Vauxhall in the UK too (it's the UK so it's understandable).

  6. #6
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    Marmite the Dog's Avatar
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    Quote Originally Posted by Albert Shagnastier
    Must be a bit of kit somewhere in the exhaust system of most cars (due to the weather) over here that stops water backwashing into the engine.
    Yes. It's called the engine.

    The exhaust gases will stop water getting anywhere near the engine as well as the fact the manifold is quite high up (water only runs uphill in Thailand). Submerging the engine completely for a little while will likely give it a bit of a problem.

  7. #7
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    Quote Originally Posted by can123 View Post
    All this would have been avoided if you had bought a Toyota or an Isuzu.
    You have proof of this or just running your mouth for the sake of it ?

  8. #8
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    Albert Shagnastier's Avatar
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    Quote Originally Posted by Marmite the Dog View Post

    Yes. It's called the engine.
    Are you talking simple gravity (and not constantly present exhaust fume pressure) or some kind of valve?

    I still reckon there's a simple widget that deals with this matter.

  9. #9
    disturbance in the Turnip baldrick's Avatar
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    ^^ did you not tell us there was toyota in front of you and you were driving a ford

  10. #10
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    Albert Shagnastier's Avatar
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    Quote Originally Posted by Albert Shagnastier
    I still reckon there's a simple widget that deals with this matter.
    Goes by the name of Somchai

  11. #11
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    Quote Originally Posted by baldrick View Post
    ^^ did you not tell us there was toyota in front of you and you were driving a ford

    Well there was but when you combine Toyota and Isuzu into the same sentence I assume you were talking about pickups which in case you did not know the Ranger is also of the same ilk.

    But as can123 know's better maybe can enlighten us all as to how the water got into the engine of a vehicle that is claimed to have to most superior wading depth of all the Asian built pickups ?

  12. #12
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    Quote Originally Posted by Fondles
    But as can123 know's better maybe can enlighten us all as to how the water got into the engine of a vehicle that is claimed to have to most superior wading depth of all the Asian built pickups ?
    Maybe him talk bigum bollox paleface.

  13. #13
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    Marmite the Dog's Avatar
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    Quote Originally Posted by Albert Shagnastier View Post
    Quote Originally Posted by Marmite the Dog View Post

    Yes. It's called the engine.
    Are you talking simple gravity (and not constantly present exhaust fume pressure) or some kind of valve?

    I still reckon there's a simple widget that deals with this matter.
    The engine is producing exhaust fumes which are expelled under pressure (which gets less as it gets to the end of the exhaust pipe, which would prevent water getting in.

    Also, all the entry points into the engine are quite high up, even more so in a truck, so unless the water decides to jump up over the engine, it not perceptibly going to get in the engine.

    This is why a truck getting water ingress into the engine when it's only a foot deep is unbelievable. Not saying the damage to the engine wasn't caused by water, just that I cannot see how the damage was caused by the water in the road.

    As long as Ford get their act together and pay for the new engine then all's well (eventually). Piss poor by Ford though.

  14. #14
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    Albert Shagnastier's Avatar
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    ^ When Dave blew the (first ) Vauxhall up it wasn't more then a two foot (maximum) dip full of water and we went through it at speed. What do you reckon happened then?

  15. #15
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    Marmite the Dog's Avatar
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    ^ Sounds like the puddle went everywhere under the bonnet and got into everything that way. Certainly didn't go up the exhaust.

    More importantly, who's Dave? The hubby?

  16. #16
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    Albert Shagnastier's Avatar
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    Quote Originally Posted by Marmite the Dog
    More importantly, who's Dave? The hubby?
    Not after he blew the van up

  17. #17
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    FWIW, the maximum recommended depth of water for L/Rover Discovery's in the UK is 0.5 mtr.

    Many motorists believe that trucks can easily exceed this depth of water as the driver/passenger(s) sit higher in the vehicle and the underside clearance is generally more than a saloon car and maybe they can although there is risk in doing so.

    I hope you get your problem resolved free of charge Fondles.

  18. #18
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    Quote Originally Posted by Fondles
    But as can123 know's better maybe can enlighten us all as to how the water got into the engine of a vehicle that is claimed to have to most superior wading depth of all the Asian built pickups ?
    You should pay more attention to what you have posted before you "throw a wobbly". As stated above, you were not the only car on the road but it would seem that you were the only one that screwed your engine. This is either due to an inherent fault with the Ford or to your inability to drive properly in water. The reality is probably a mixture of both.

    I have driven Toyota and Isuzu pickups through deep water and never had any problems. Rangers are very much a minority in Thailand and they are not seen as often as their Toyota an Isuzu counterparts. Do you remember the floods last year ? The countless clips of Toyotas blasting their way through the water on almost every Thai news programme ?

    As I mentioned earlier, I drove a Vauxhall Zafira through a flood last week. My car is working fine, thanks. Of course, I know how to drive properly. You seem to have a lot to learn about driving.

  19. #19
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    ...basic rule when wading, keep moving>creat constant bow wave..ie .don't enter water till clear of traffic>piss off following vehicles..so what..
    boats use a vented loop antisyphon box in exhaust.
    As long as vehicle engine is running water ingress very unlikely but possible if slow idling.

    ..sto[ped engine can syphon on vehicles.
    Truck diesels have an electric fuel supply solenoid>>

    So..truck stops in water..electrics get wet,short,engine stops
    water syphons up exaust..bit of water in cylinders..try to rrstart

    Bang?

    jus what I fink

  20. #20
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    Best of luck Fondles & less hope they pay for it.
    can123 you were not there so,you have no idea of what happened to Fondles.
    Ford need work on there problems isn't that right Marmite .

  21. #21
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    Marmite the Dog's Avatar
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    Quote Originally Posted by Ratchaburi
    Ford need work on there problems isn't that right Marmite .
    They certainly need to work on the customer service, for sure.

  22. #22
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    SHOKDEE !

  23. #23
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    This person has taken my issue to the global head office (America??)
    That was my advice to you in the original thread, I couldnt understand why you didnt contact them early on but persisted in dealing with the local monkey people.

  24. #24
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    Quote Originally Posted by crepitas
    So..truck stops in water..electrics get wet,short,engine stops water syphons up exaust..bit of water in cylinders..try to rrstart
    100% correct. Can't green ya, but I'm sure Fondels is anxious to get the new engine so he won't be bringing it up with the dealers rep.

    Rule number 1 when driving through water: Always maintain a steady rate of speed and do not stop until river is crossed. Crossed a flooded river in a Chevy Monte Carlo with water pouring through the doors, but the car never missed a beat as long as you keep the gas peddle steady on.

    The rental agency wasn't real happy when I returned it. "What happened to our car!" they screamed. "I got caught in a flood and had to forge a river bed." I said.

    Paid the bill for 1 weeks rental and caught my flight back to Denver.

  25. #25
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    Quote Originally Posted by taxexile View Post
    This person has taken my issue to the global head office (America??)
    That was my advice to you in the original thread, I couldnt understand why you didnt contact them early on but persisted in dealing with the local monkey people.
    Next time I have a problem you will give me the number for ASEAN Ford service director will you ?

    In reality though Iam not personally far enough up the food chain to take anything past local middle management and it took some time to find someone that could.

    Thanks for your advice though.

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