KL has two kinds of meter taxis. There's basic type which are tiny saloon cars, often old and smelly or the bigger blue "executive" taxis which are a lot more expensive.
The basic taxis are even worse than Bangkok cabs. They rarely want to take you to your destination and most want to negotiate a considerably higher fare. Their standard of driving is often as bad as their piss poor state of repair.
At peak times it can be difficult to find any cab at all.
So I've started using Uber. After fifteen trips in KL using the App I'd rate them as th only viable taxi service to use around town.
The Uber X budget cabs are great value and far superior to the regular cabs. stump up a few ringgit more and the Uber Black gets you a Benz or Teana around town.
one thing - don't book an Uber car to pick up meat a taxi rank. The cab drivers are occasionally thuggish and too stupid to realize that it's their behavior and lack of any standards that's responsible for making Uber so popular in the city
Have I just been lucky or has anyone had problems with Uber in KL?