commision based bonuses

[Chong Boy]

After 6 years with an Internet shop, IT computer sales/repair shop I have finally convinced the wife to give the staff bonuses based on work. This has been an unreal upturn in business/staffs attitude and willing to learn.

We employed a new college graduate to fix computers and offered him 4K a month which he accepted keenly (in the sticks) and then sat down and laid out his commission, 15% on any fee for install, repairs, upgrades etc. And we put it on him to find the business. The wife finally (phew) understands that 15% to him still means a bigger % to us and keeps him keen.
Now the maid/shop front girl wants a slice of the action so we told her we'll give her a % of the net takings recorded on the server for the internet.
We told them to use any promotion leaflets etc they wanted for free printed in the shop and they have $ signs in their eye now.

Wish I'd done this sooner as even after a week it is showing a profit increase

Today the wife told them they will get 500B for every customer who buys a computer from us. I told her it was too much but now she is seeing the benefit of letting them do the work and paying them commission. Now we can go on holiday

[Carnwadrick]

And the customers will be getting screwed for unneeded repairs or "it will cost more for repairs than the cost of buying a new and better machine!"

[Chong Boy]

not at all, the misses knows what is needed for each job so she'll see.
We have a good reputation and she wouldn't ruin it!

[Chong Boy]

We used to do a bonus card where 10 stamps got an hour free on the internet but had to stop after a year because the other shops complained to the local council about us 'exploiting kids' but they just wanted the kids to go to their Cafe's, jealous tossers.
this is the next phase, get Thais to encourage Thais to come to our shop more. (end of the day it's 15 Baht an hour!!!) not a tourist resort.