i find ts getting harder all the time to return broken or wrongly supplied items to lazada
latest bullsup was i order a meat slicer and received a meat grinder
after going thru their requirements to return the wrong item including up loading a picture of it i have been informed by lazada i have to wait for the seller(2 days) to approve the return
absolute BS its not the item i ordered so why should i have to get the sellers approval to return the item
they make it very easy to purchase items but harder all the time to return anything
my wife says to stop using lazada because of their return policies and i tend to agree with her