Results 1 to 3 of 3
  1. #1
    Suspended from News & Speakers Corner
    LooseBowels's Avatar
    Join Date
    Jul 2010
    Last Online
    23-03-2013 @ 04:22 AM
    Posts
    2,763

    Hewlett Packard Scam

    My HP dv9700 series laptop developed a problem in that it would boot up and then shut itself down.

    I managed to access the dos info and it stated "TPM error".

    Now this TPM turns out to be the "Trusted Platform Module", a piece of Hewlett Packard software/firmware that does nothing else other than police what software the machine gets to run.

    It is of no benefit to the user but in my case has failed and subsequently trashed an otherwise fine PC.

    Apparently its a common cause of failure of the Hewlett Packard machines, and HP arnt interested in fixing it.

    Neither do they warn people in the sales rooms of this latent defect.

    There is a fix I believe which involves replacing a chip at about 300 $.

    Whatever you do dont ever buy a HEWLETT PACKARD PC.

    They are designed to fail you.

  2. #2
    Thailand Expat
    rickschoppers's Avatar
    Join Date
    Oct 2010
    Last Online
    @
    Location
    Thailand
    Posts
    7,171
    LB, I have a Hewlet Packard G62 laptop and am resigned to throwing it away once I have a fatal error or expensive fix. That is what we get for trusting a once reputable company that has now gotten out of the computer business. Have you tried to get a new replacement, or is it worth the bother?

  3. #3
    Thailand Expat Fondles's Avatar
    Join Date
    Aug 2007
    Last Online
    @
    Location
    Chonburi, Thailand
    Posts
    7,901
    TPM is not HP software and is optional, if you can get into the BIOS you should be dis-able it.

    As for "dont ever buy a HEWLETT PACKARD PC", considering they are dumping their PC business you won't be able to actually buy one soon.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •