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  1. #1

    R.I.P.


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    Is Microsoft about to release a Windows "kill switch"?

    http://blogs.zdnet.com/Bott/?p=84

    Is Microsoft about to release a Windows "kill switch"?

    Two weeks ago, I wrote about my serious objections to Microsoft's latest salvo in the war against unauthorized copies of Windows. Two Windows Genuine Advantage components are being pushed onto users’ machines with insufficient notification and inadequate quality control, and the result is a big mess. (For details, see Microsoft presses the Stupid button.)

    Guess what? WGA might be on the verge of getting even messier. In fact, one report claims WGA is about to become a Windows “kill switch” – and when I asked Microsoft for an on-the-record response, they refused to deny it.

    Last week, a correspondent on Dave Farber’s Interesting People list posted some comments about his experiences with Windows OneCare Live. In the middle of the post, he added this tidbit:

    I like to review updates before they are installed. The only update that I have not installed is the latest WGA because of the security issues related to it.

    I called Microsoft support to see if there is a hidden option to say, "yep, I've got updates turned to manual… it's okay." The rep said, "No and why wouldn't you want to get the latest updates to Windows."

    I responded with the issues relating to WGA. He spent some time telling me that WGA was a good thing, etc. I reiterated that I have accepted all the updates except WGA and just want to review the updates before they're installed on my machine.

    He told me that "in the fall, having the latest WGA will become mandatory and if its not installed, Windows will give a 30 day warning and when the 30 days is up and WGA isn't installed, Windows will stop working, so you might as well install WGA now." [emphasis added]

    I'm wondering if Microsoft has the right to disable Windows functionality or the OS as a whole (tantamount to revoking my legitimate Windows license) if I do not install every piece of software that they send it updates.

    That can’t be true, can it? I’m always suspicious of any report that comes from a front-line tech support drone, so I sent a note to Microsoft asking for an official confirmation or, better yet, a denial. Instead, I got this terse response from a Microsoft spokesperson:

    As we have mentioned previously, as the WGA Notifications program expands in the future, customers may be required to participate. [emphasis added] Microsoft is gathering feedback in select markets to learn how it can best meet its customers' needs and will keep customers informed of any changes to the program.

    That’s it. That’s the entire response.

    Uh-oh. Currently, Windows users have the ability to opt out of the Windows Genuine Advantage program and still get security patches and other Critical Updates delivered via Windows Update. The only thing you give up is the ability to download optional updates. Hackers have been working overtime to find ways to disable WGA notification. If WGA becomes mandatory, would it mean that Microsoft could prevent Windows from working if it determines – possibly erroneously – that your copy isn’t “genuine”? That’s a chilling possibility, and Microsoft refuses an easy opportunity to deny that that option is in its plans.

    What’s most disturbing about this whole saga is Microsoft's complete lack of transparency on the issue. And before the ABM crowd jumps in with predictable “What did you expect?” comments, let me argue that Microsoft actually has a fairly good track record on transparency issues in recent years. Windows Product Activation is very well documented, and when a similar uproar occurred in 2001, it was squelched quickly by some fairly prominent postings from high-level executives who provided details without a lot of spin. Likewise, the Microsoft Security Response Center has done an exceptional job at providing quick responses to security issues. (Just ask Adam Shostack.)

    Currently, no one at Microsoft is blogging about this fiasco. No executive has been quoted on the record about it. There are very few technical details available, and those that have been published are being tumbled through the spin machine and spit out as press releases.

    If Microsoft really does plan to turn WGA into a kill switch in September, be prepared for an enormous backlash.

  2. #2

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    Microsoft is facing a class-action suit over a tool that gathers data on a user’s computer in an effort to detect bootlegged copies of its Windows operating system.

    The suit, filed in U.S. District Court in Seattle on Monday, concerns Microsoft’s Windows Genuine Advantage (WGA), an antipiracy tool the company introduced in July 2005. The WGA program collects hardware and software data, delivering it to Microsoft servers. The stored information is then used to warn of possible piracy violations.

    The lawsuit alleges the program violates consumer protection laws in California and Washington state, and laws against spyware, invasive programs that surreptitiously collect data.

    In introducing WGA, Microsoft finds computer users already sensitized to the question of how they are notified about software installation and privacy issues. Late last year, Sony BMG Music Entertainment provoked controversy by shipping 15 million music CDs containing invasive copy-protection software that installed itself on buyers’ computers.

    Sony eventually compensated users who bought the affected CDs, which had software that installed itself without user consent and transmitted data, after a class-action suit.

    The suit against Microsoft contends the company misled users in delivering WGA to computers, masking it under batches of monthly updates that often include critical security patches. It asks Microsoft to delete all data collected by WGA and provide users with the ability to remove the software from their computers, in addition to damages.

    "In truth and in fact, Microsoft, in its efforts to maximize revenue through antipiracy measures, misled consumers and the public as to the true nature, functionality and operation of its WGA," the suit said.

    Earlier this month, Microsoft admitted a version of WGA under distribution as a "high priority" update was in fact a test version of the WGA software. In April, Microsoft stepped up the WGA program, adding a function notifying users if their copy of Windows wasn’t valid and causing it to make frequent contact with the company’s servers.

    In response to user complaints, Microsoft released a new version of WGA this week allowing people to opt out of notifications. The update also changes the frequency with which the program contacts Microsoft to check the validity of Windows.

    Users have also complained the software is buggy, labeling copies of Windows as counterfeits when the license may have been legitimately transferred to a different piece of hardware.

    For computers suspected of running bogus software, Microsoft has blocked downloads of free tools such as Windows Defender, its antispyware tool, but allowed security patches.

    Microsoft officials contacted early Friday did not have an immediate comment.

  3. #3
    Thailand Expat lom's Avatar
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    Quote Originally Posted by dirtydog
    Microsoft released a new version of WGA this week
    And the hackers released a new wga patch program , also known as "Yes Bill, this computer is ok" , a couple of hours later.

    Without this patch, one can still download Micro$ofts updates from
    "alternative" web sites and apply them manually.

    Bill is gonna loose this war as long as he relies on software checking for the legacy of the operating system.

  4. #4
    Khun Marmite
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    When this last WGA update came out, my PC refused to install it 2 or 3 times - kept getting an installation error. But then it went in all right.

    I don't object too much to MS killing machines with illegal copies as long as there are safeguards and lots of time - and instructions - for people to get legal.

    For example,

    1. give instructions on how to buy a legal copy: preferably via the Internet from MS and for them to send it to you directly (just like they did with WXP SP2 - but that was free).

    2. give people 6 months to get legal

    3. after 6 months warn them that they will be "killed" in, say, another 3 months time if they don't order a copy


    I'm fairly confident that with this approach even the staunchest anti-MS people will get worried enough to get legal. Won't you?

  5. #5
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    Quote Originally Posted by RDN
    When this last WGA update came out, my PC refused to install it 2 or 3 times - kept getting an installation error. But then it went in all right.

    I don't object too much to MS killing machines with illegal copies as long as there are safeguards and lots of time - and instructions - for people to get legal.

    For example,

    1. give instructions on how to buy a legal copy: preferably via the Internet from MS and for them to send it to you directly (just like they did with WXP SP2 - but that was free).

    2. give people 6 months to get legal

    3. after 6 months warn them that they will be "killed" in, say, another 3 months time if they don't order a copy


    I'm fairly confident that with this approach even the staunchest anti-MS people will get worried enough to get legal. Won't you?

    I don't object too much to Microsoft being hacked to death either.

    I have no intention of buying a 'legal' version of Windows, why the fuck would i want to?

  6. #6
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    some stats have it that worldwide only 30% of MS wares installed are cosher, the rest, well...
    Point is, regardless of accuracy of the percentile quoted above, Billy Gates is confirmed to be the richest cvnt on the face of this planet . So WTF does he want more?
    There ain't anything higher thanspot Billy! Really...

  7. #7
    I'm in Jail
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    Bill Gates is not running the show anymore, he is leaving the company. Balmer is in charge. Balmer is a total nutcase and has a drinking and drug problem. He screams, sweat and scream some more. He is an ugly pig and has serious mental issues. Bill Gates looks normal next to him if you get my drift.

  8. #8
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    Quote Originally Posted by Butterfly
    Bill Gates is not running the show anymore, he is leaving the company. Balmer is in charge. Balmer is a total nutcase and has a drinking and drug problem. He screams, sweat and scream some more. He is an ugly pig and has serious mental issues. Bill Gates looks normal next to him if you get my drift.
    like most CEO's then!

  9. #9
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    Reactions from the BBC readers

    Quote Originally Posted by BBC
    Have you had any problems with Microsoft's anti-piracy tool? How big a problem do you think counterfeit software is?

    Send us your views.

    If Microsoft are adament "key codes blocked...are illegal" why did a brand new Packard Bell purchased from PC World not pass? A total shambles me thinks....and they don't appear to want to do anything about it. An attempt to exaggerate the problem so they can legally insist we all have Microsoft spyware on our PC perhaps?
    Sarah, London

    I've had problems with this software. I am on dialup and everytime I started up my machine it would automatically dialup a connection despite having my PCs settings set to not automatically dialout.

    It took a while to find the problem as there was no indication what was trying to access the internet.

    Perhaps Mr Gates would care to reimburse me for illegally using my phone and the aggravation I have had from my wife who pays the phone bills.
    Ken Warren, Poole, Dorset

    As a freelance IT technician, I have experienced my fair share of WGA problems.

    From a simple error indicating that a legitimate copy is actually illegal (even with the holographic sticker on the side of the machine), to a more general problem of people who do not have broadband.

    One of my clients has become very frustrated that each time her machine is booted, it tries to dial the internet which she has to repeatedly cancel.

    We are already seeing swarms of modified WGA downloads available via a simple Google search.

    This will now make it even more difficult as you don't know if the installed version of WGA is even genuine, let alone the copy of Windows XP itself.

    I completely understand the need to reduce piracy, but maybe this facility should have been integrated into Windows Vista as standard, rather than causing problems with countless existing systems.

    Software piracy is a problem, and as I write software myself, I too see the need to protect ones itellectual rights. I do however feel that eventually software will turn to Unix/Linux's approach and be free to use, but paid for via technical support.
    Matt Silvester, Birmingham, England

    I have on two occasions when I've had to replace a hardware component due to failure. That said, the Microsoft helpdesk have always got it sorted out quickly for me over the phone and given me an activation code after asking a few questions.

    Some hardware changes seem to trigger the need for a re-activation which is frustrating.
    Mark Slater, Hertfordshire, UK

    I have had exactly the same problems as some other people. I've got a Microsoft logo on the back of my case with product key and hologram yet I still get the message that my copy of Windows is not geniune. How can this be?
    Dale Horner, Manchester

    This system is designed to confuse unsuspecting and often naive users and scare them into repurchasing Windows. It will not stop the real, tech-savvy pirates, who will just be able to crack the WGA software and continue using their computers without being hassled. Whilst I'm sure many honest people would prefer to be told that their software is illegal, such a heavy-handed approach from Microsoft is uncalled for.
    Pete, Poole, Dorset<

    This is another example of Microsoft treating all of its users as if they were criminals.

    Perhaps it would be prudent to give user with invalid windows serials 3-5 chances to enter a valid serial without having to reinstall? I personally have a laptop with an 'illegal' serial installed, soley because the sticker with the valid one is on the underside, and so awkward to reach!
    Andrew Watkins, Glasgow, Scotland

    Illegal and geniune users are going to circumvent this anyway.
    David Donley, Belfast, Northern Ireland

    "Customers have been crying out for a tool which could tell them if they have been duped" - Why can't Microsoft be honest? I don't know anyone whos is crying out to know if their copy of Windows is genuine. Microsoft just want to crack down on piracy. I think that piracy is a problem, but I believe that if Microsoft were to reduce the price of their software, more people would buy it in the first place.
    Paul Waterman, Poole, UK

    My copy of XP came with my computer, but the retailer didn't include the discs, and despite numerous requests, flatly ignored me when I asked for the discs. When I tried the validation tool last week, it told me that my copy was invalid! What am I - and I'm sure the many others who will have the same problem - supposed to do? BTW, does anyone know what the legal position is when a retailer refuses to give you the discs - which you have paid for?
    John Sinclair, Cardiff, South Glamorgan

    I don't believe for a moment that "customers have been crying out for a tool which could tell them if they have been duped." Customers would want their software to work without a hassle, and I seriously doubt any customer wants a tool that causes them grief, whether it reduces piracy or not. And while MS maybe adamant in their denial, there are plenty of computer-savvy users who report that the software either incorrectly claims they have a pirated version, or fails the authentication entirely and without explanation.
    KP, Finland

    I bought a PC in December from PC World and Windows XP came preinstalled. I do not have it on CD and I do not have any codes I might need. What am I and others who buy these preinstalled Windows packages supposed to do?
    Richard,

    This is exactly what happened to me with a machine that was less than a year old. I took it back to the vendor and they had to rebuild the machine only to discover that Microsoft was at fault. The OS was genuine. 15% success rate is abysmal, don't you think?
    Jollyon Benn, London, UK

    You have to ask yourself why the timing of this, when they are saying how secure Vista is? Why, if they will be wanting everyone to buy Vista, which they claim can't be cracked, are they suddenly determined to force everyone who they use a flawed set of rules to determine the legitimacy of the product, to buy Windows XP - knowing that the same users are going to be encoraged to ditch XP for Vista less than 12 months down the line?

    Microsoft, big as they are, are going to have to watch themselves. The draconian Digital Rights Management in Vista, coupled with "crack downs on piracy" and the European anti-trust case could leave the company in serious trouble when it comes to sales. Windows is no longer the only viable operating system out there, and if Microsoft don't realise that, ultimately the big dinosaur will die out while the smaller, faster, more agile one survives!
    Edward Sheldon, Gloucester, England

    I refuse to install this tool becuase I've already authenticated my copy of Windows XP once. Oh, and maybe if the operating system was cheaper and more stable, more people would pay for it in the first place!
    Jimbo, Bolton, Lancashire

    My PC locked up. We got a note on the screen saying I was using counterfeit software. All I could do was reload my machine. The down side was I lost all my work. Come on Microsoft get it sorted please
    Doug Smith, Jersey, CI

    My brand new, out-of-the-box Dell computer is telling me that the installation of XP is not genuine ... so much for Microsoft being "100% adamant that key codes blocked by WGA are illegal"
    Paul Read, Ashford, UK

    I was aware of this software being part of an Automatic Update from Microsoft but had no idea that my PC would be checked every 14 days; once is enough, surely. In checking legitimate XP machines already validated so frequently what are Microsoft's motives? Isn't this an invasion of privacy and trust.

    Once a PC is validated, surely spying on customers should not be allowed. We are governed by UK and EU law and I am sure they are using this new software from the USA. Aren't they breaking our data protection and other laws?
    Richard Thorne, Harpenden, Herts.

    That's not "quite" true. I have seen two machines owned by separate people broken by WGA - while it will allow you login to the computer, WGA prevents some Windows updates and not others. Microsoft develop their updates with the presumption that certain updates have already been installed. Result: One very unstable machine.

    Whenever someone comes to me with a machine like this (I am a consultant IT guy) I never bother to re-install XP from the discs provided by the user. I always recommend they go away and buy genuine software from a proper retailer. The problem in this area of Spain is that the ex-pats think they are above the law.

    Microsoft and a lot of other companies will continue to get tougher and tougher with software pirates, and who can blame them? A couple of billion dollars a year in lost revenue is a hole any company would want to plug.
    Anon, Alicante, Spain

    No problems whatsoever and my Windows in genuine. I like the changes Microsoft is making these days, looking forward to seeing what Vista is like. As far as counterfeit software it is a huge problem for companies. I'm glad Microsoft is stepping up to trying to get rid of counterfeit software.
    Jesse Leeson, Canada

    I purchased my PC from Dell but it still failed the WGA test at the start of June. The Microsoft website and the on-line help were no-help. I had to pay to telephone the Microsoft helpline who gave me very hard to follow technical advice that resolved the situation - advice that I suspect many non-technical people would have difficulty in understanding.
    Gary, Sheffield England

    Piracy can be stamped out at source, or at end user level. However if MS are not careful about how they stamp out piracy, many more people will migrate to Linux, which is free to copy and offers equivalent functionality for the majority of users.
    David Knight, Gloucester, United Kingdom

    "Microsoft has also admitted that the tool can cause false positives and that a pass on the system initially could lead to a failure."

    For a program that costs around &#163;100, that is simply not acceptable.

    Also for someone who's bought their PC with a Windows licence from a high-street store, then taken it to their local computer shop for a repair, who then reinstall Windows without using the original CD, they won't understand why it's flagged as pirate when they have a genuine licence.
    Alex Jones, UK

    Counterfeit software is a widespread problem I think but have personally had no problem with this tool.
    R Bovill, Launceston, Cornwall, England

    If the richest software company in the world, with billions of dollars floating around spare and thousands of bugs and vulnerabilities in its products, insists on charging users &#163;70 or more for a home edition of its basic operating system, it shouldn't be surprised if there's piracy. The situation is entirely of Microsoft's own making. They'd still make a fortune if they charged a tenner for Windows, but the incentive for piracy would disappear. No sympathy.
    Jason Mills, Accrington, UK

    I had a problem with my home pc, after a Windows Update, Windows Genuine Advantage (WGA) popped up saying my copy of Windows was not genuine. It was genuine and as an IT Manager I understand MS licencing only too well.

    I brought my PC in to work to sort out the problem which, to be fair to MS, only took one phone call (all be it half an hour). They eventually issued a new Windows Key (the 25 character label).

    MS may have a problem with counterfeit copies of Windows, but as usual they have taken the sledgehammer solution. Allowing WGA to be put out as a critical update, communicating back to MS without telling the user, is in my opinion, just as bad as the worst spyware.
    Trevor Watson, Sleaford Lincs

    My WinXP kept popping up messages that a important security update was avaiable, but when I looked it turned to be WGA. After unselecting the WGA update, WinXP kept announcing that security updates were available, always being WGA.

    My WinXP is ok, since I bought it pre-installed on my Dell computer. I do not want to be treated as a potential criminal. Fortunately, I run WinXP dualboot with Linux. No harassment there.
    Rob, Helsinki

    Although it might sound paranoid,,I do fee that Microsoft's Windows Genuine Advantage tool is the thin end of a very large wedge. It would be quite easy to modify this piece of software so that competitor's software malfunctions or limits are placed on access to certain areas of the internet. The British government really does need to look into the matter of DRM before we walk into the software equivalent of a Wintel Police State.
    David Ashley, Norwich, Norfolk

    I've had no problems with it. I've elected not to install it - even though my copy of Windows is genuine - for the very reason that it will probably tell me it isn't and I don't want the hassle. I'm surprised that Microsoft has taken so long to move in this direction. It (and many other software manufacturers) must be losing a vast amount of money to the pirates so why shouldn't it protect its business? If people don't want to pay for commercial products, use Linux and Star Office which are freely available for no charge. I can see no argument against Microsoft seeking to prevent the theft of its new operating system.
    Martin, Salisbury, UK

    This is already mandatory. Right now I am unable to download any updates unless I allow it to check (for the third or forth time) that I am running a genuine copy. Once may be okay, twice might have been a bug, but the deliberate continued assumption of guilt is unacceptable.
    Martin, England, UK

    My genuine XP software on my laptop was loaded on to my desktop. Microsoft now tell me the desktop is not genuine. I am prevented from gaining help with issues in word and excel and it is very annoying. Alistair
    Alistair Milne, Falkirk, Scotland

    I've had this problem from a secondhand copy that I bought from a shop. It's very annoying as it stopped a couple of programs from working and took me over 3 hours to remove.
    Graham, Birmingham

    If Microsoft can up load this tool onto our PCs without our knowledge what else are they liable to send to our PCs as a update. I have deactivated the automatic update for this reason. I dont want Microsoft adding things to my PC I don't want. I have on several occassions considered changing to a Mac. Maybe it is time to change before Microsoft sends out a tool to take control of our PCs to use the spare processing power for resale or even monitor the websites we visit by accessing the temporary internet files.


    Peter Morffew, Bishop Stortford, United Kingdom

    I had a laptop trashed by the install disk that Microsoft sent after I paid up as a result of WGA. I now intend to sue Microsoft for (a) fraudulent misrepresentation, (b) offences under the Computer Misuse Act, and (c) criminal damage. I intend to seek damages for the hardware, and also for all licence fees for other (non-MS) software held on the damaged machine.
    Richard Pennington, Camberley, UK

    After being told I would have to buy a new Windows Licence after upgrading my motherboard I told MS where to go.

    Now a very happy Linux user.
    AndyB, Newport IW

    I paid for the software, and I don't appreciate being accused of being a thief every time wga checks I'm telling the truth.
    Martin, England, UK

    The WGA tool is a complete blunder. First when it installs its self it claims to be a component of windows update more so than WGA and is misleading.

    Secondly it does not work. Windows XP does not allow you to upgrade effectively. If you changed from an AMD to and Intel CPU it would almost certainly break. You would reinstall it and use the same key. You would then go to windows update which would then say the key has been used on two PCs when all you have done is upgrade.

    So it's up to you, you can spend &#163;100 extra everytime you upgrade your system to pay for a new key or not be able to update windows or get extra pieces of software for it that require WGA.

    I'm shocked that nothing about this SERIOUS issue has been mentioned in this article.
    Joey Bartlett, London

    Well, if that is not a good reason to free yourself from your enslavement to Microsoft and try out free OSes like Linux or FreeBSD, I don't know what is !


    Fran&#231;ois Wautier, Bangkok, Thailand

    I have always suspected that my copy of Windows XP Professional was not an original and I was proved correct when I downloaded the tool. The only annoyance I find is that it reminds me of the fact EVERY time I log in and makes me wait a few seconds before I can access my desktop. I can't understand where the "confusion" is that people are having and I really can't blame Microsoft for safe guarding their product.
    Davie Wilko, Newcastle upon Tyne

    I can understand checking a machine once, even I dislike it, but there is no reason for the software to continue to "phone home" again and again, unless it's to soften people up for subscription services or it's doing other types of monitoring.
    Martin, England, UK

    You forgot to say in your article that once a system has been identified as fake, it cannot download the updates.
    Geoff wells, Rochester, UK

    WGA is not a problem in my opinion, what is a problem is having to persuade a support person to re-activate the licence after a hardware update, or an re-install when you own a genuine copy.

    Further more shops like PCWorld selling Windows XP Pro for over &#163;250.00 compared to prices at retailers who don't take advantage of consumers and sell XP Home at &#163;60, and XP Pro at &#163;90 doesn't exactly encourage people to pay for the software they need in order to use the basic features of a computer.
    Jodi, Chester

    If Microsoft really want to combat piracy and stop the use of counterfeit copies, they should lower the extortionate prices of the genuine versions so everyone can afford them. People can't afford to be spending &#163;50-&#163;100 or more on one piece of software every time they update. Especially when most software for all other playforms comes in at less than &#163;35 at the highest. If you own a genuine copy then you should get free upgrades for life in my opinion.
    Liam, Doncaster, England

    Yeah I had a counterfeit copy off the web.

    When WGA started complaining I downloaded and installed a patch to remove it.
    Calvin Broadus, Stepford

    Over the past two months or so I've noticed small windows updates being attempted on the systems we have and that on at least one of them it failed to install and has tried to reinstall WGA on numerous occasions - personally I think that it's a glitch with the WGA tool, MS needs to do more thorough QA checks before sending out updates, lately they've been causing problems for us legitimate licence users let alone the users of pirated software.
    Andy Gaucher, Ambergate, UK

    Lordy - I'm glad I don't run Windows then. I wonder how this works with computers that are not hooked up to the internet. Will the app cause Windows to just stop if it can't contact Microsoft online?
    Paul Dunning, Chelmsford, UK

    I haven't heard of anyone who's had problems with WGA. However I can imagine people who own systems that were installed with a generic key code or corporate key code may have problems due to the fact the code on the sticker doesn't match the code in the operating system. I have also read a lot about WGA reporting what software and hardware is on the computer.
    Gary Seymour, Redcar, Cleveland

    The whole tool used by Microsoft including the Activation software is dreadful! I have a genuine copy and EVERYTIME I install the software on my PC I have to phone through for the code to activate the software...and there was me thinking it was meant to help genuine users!
    Kevin , Grimsby, England

    I feel Windows should be free to all users&#191; for at least the first year, - if not longer as we are all working for Microsoft (unpaid) as their test engineers&#191;&#191;

    Software without bugs&#191;. Now there&#191;s a novel concept&#191;&#191;
    John Ellison, Leicester

  10. #10

    R.I.P.


    dirtydog's Avatar
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    Lucky I warned everybody not to download it really a few weeks ago, shame only a few people read that thread

  11. #11
    Khun Marmite
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    Quote Originally Posted by in4zip
    some stats have it that worldwide only 30% of MS wares installed are cosher, the rest, well...
    Point is, regardless of accuracy of the percentile quoted above, Billy Gates is confirmed to be the richest cvnt on the face of this planet. So WTF does he want more?
    There ain't anything higher than spot Billy! Really...
    Hey, if YOU had $40 billion, wouldn't you want, say, $50 billion, $60 billion? It's all relative, you see.

  12. #12
    Khun Marmite
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    OK, please don't take this too seriously, but this is my "M$ response" to the mostly ridiculous comments from the BBC web site below. I had nothing better to do while watching the Chermany v. Ities game.

    And I'm not having a go at you either, Butterfly.

    Quote Originally Posted by Butterfly
    Reactions from the BBC readers

    Quote Originally Posted by BBC
    Have you had any problems with Microsoft's anti-piracy tool? How big a problem do you think counterfeit software is?

    Send us your views.

    If Microsoft are adament "key codes blocked...are illegal" why did a brand new Packard Bell purchased from PC World not pass? A total shambles me thinks....and they don't appear to want to do anything about it. An attempt to exaggerate the problem so they can legally insist we all have Microsoft spyware on our PC perhaps?
    Sarah, London - because you got screwed by your supplier or don't know which codes to entered when asked.

    I've had problems with this software. I am on dial up and every time I started up my machine it would automatically dial up a connection despite having my PCs settings set to not automatically dial out.

    It took a while to find the problem as there was no indication what was trying to access the internet.

    Perhaps Mr Gates would care to reimburse me for illegally using my phone and the aggravation I have had from my wife who pays the phone bills.
    Ken Warren, Poole, Dorset - perhaps you've been visiting naughty sites that installed auto-diallers and you don't know what the fuck you are talking about.

    As a freelance IT technician, I have experienced my fair share of WGA problems.

    From a simple error indicating that a legitimate copy is actually illegal (even with the holographic sticker on the side of the machine), to a more general problem of people who do not have broadband. - eh?

    One of my clients has become very frustrated that each time her machine is booted, it tries to dial the internet which she has to repeatedly cancel.

    We are already seeing swarms of modified WGA downloads available via a simple Google search.

    This will now make it even more difficult as you don't know if the installed version of WGA is even genuine, let alone the copy of Windows XP itself. - why shouldn't you know if you've installed WGA from a non-MS site? Stupid!!

    I completely understand the need to reduce piracy, but maybe this facility should have been integrated into Windows Vista as standard, rather than causing problems with countless existing systems.

    Software piracy is a problem, and as I write software myself, I too see the need to protect ones intellectual rights. I do however feel that eventually software will turn to Unix/Linux's approach and be free to use, but paid for via technical support. - good idea!
    Matt Silvester, Birmingham, England

    I have on two occasions when I've had to replace a hardware component due to failure. That said, the Microsoft help desk have always got it sorted out quickly for me over the phone and given me an activation code after asking a few questions.

    Some hardware changes seem to trigger the need for a re-activation which is frustrating.
    Mark Slater, Hertfordshire, UK

    I have had exactly the same problems as some other people. I've got a Microsoft logo on the back of my case with product key and hologram yet I still get the message that my copy of Windows is not genuine. How can this be? - because you got screwed by your supplier?
    Dale Horner, Manchester

    This system is designed to confuse unsuspecting and often naive users and scare them into repurchasing Windows. WHAT? It will not stop the real, tech-savvy pirates, who will just be able to crack the WGA software and continue using their computers without being hassled. Whilst I'm sure many honest people would prefer to be told that their software is illegal, such a heavy-handed approach from Microsoft is uncalled for.
    Pete, Poole, Dorset<

    This is another example of Microsoft treating all of its users as if they were criminals. - apparently 70% are.

    Perhaps it would be prudent to give user with invalid windows serials 3-5 chances to enter a valid serial without having to reinstall? I personally have a laptop with an 'illegal' serial installed, soley because the sticker with the valid one is on the underside, and so awkward to reach! - Dickhead! Never heard of a pen and paper?
    Andrew Watkins, Glasgow, Scotland

    Illegal and genuine users are going to circumvent this anyway.
    David Donley, Belfast, Northern Ireland - So what?

    "Customers have been crying out for a tool which could tell them if they have been duped" - Why can't Microsoft be honest? I don't know anyone who is crying out to know if their copy of Windows is genuine. Microsoft just want to crack down on piracy. I think that piracy is a problem, but I believe that if Microsoft were to reduce the price of their software, more people would buy it in the first place. - true, but there's no law that demands he should.
    Paul Waterman, Poole, UK

    My copy of XP came with my computer, but the retailer didn't include the discs, and despite numerous requests, flatly ignored me when I asked for the discs. When I tried the validation tool last week, it told me that my copy was invalid! What am I - and I'm sure the many others who will have the same problem - supposed to do? BTW, does anyone know what the legal position is when a retailer refuses to give you the discs - which you have paid for?
    John Sinclair, Cardiff, South Glamorgan - you definitely got screwed and should have known it, shit-for-brains. Now you know why it was so cheap.

    ...
    I bought a PC in December from PC World and Windows XP came preinstalled. I do not have it on CD and I do not have any codes I might need. What am I and others who buy these preinstalled Windows packages supposed to do?
    Richard,- you got screwed. Demand the CDs, S-F-B

    This is exactly what happened to me with a machine that was less than a year old. I took it back to the vendor and they had to rebuild the machine only to discover that Microsoft was at fault. The OS was genuine. 15% success rate is abysmal, don't you think?
    Jollyon Benn, London, UK - believed the vendor, did you? Why?

    You have to ask yourself why the timing of this, when they are saying how secure Vista is? Why, if they will be wanting everyone to buy Vista, which they claim can't be cracked, are they suddenly determined to force everyone who they use a flawed set of rules to determine the legitimacy of the product, to buy Windows XP - knowing that the same users are going to be encoraged to ditch XP for Vista less than 12 months down the line? - it's to encourage people to buy Vista, stupid.

    Microsoft, big as they are, are going to have to watch themselves. The draconian Digital Rights Management in Vista, coupled with "crack downs on piracy" and the European anti-trust case could leave the company in serious trouble when it comes to sales. Windows is no longer the only viable operating system out there, and if Microsoft don't realise that, ultimately the big dinosaur will die out while the smaller, faster, more agile one survives!
    Edward Sheldon, Gloucester, England - Ooo-wooh, we are so scared!

    I refuse to install this tool becuase I've already authenticated my copy of Windows XP once. Oh, and maybe if the operating system was cheaper and more stable, more people would pay for it in the first place!
    Jimbo, Bolton, Lancashire - Good for you. Bye-bye.

    My PC locked up. We got a note on the screen saying I was using counterfeit software. All I could do was reload my machine. The down side was I lost all my work. Come on Microsoft get it sorted please
    Doug Smith, Jersey, CI - What? You don't do backups? Silly boy.

    My brand new, out-of-the-box Dell computer is telling me that the installation of XP is not genuine ... so much for Microsoft being "100% adamant that key codes blocked by WGA are illegal"
    Paul Read, Ashford, UK - Dell have (had?) a very good support desk. Try them.

    I was aware of this software being part of an Automatic Update from Microsoft but had no idea that my PC would be checked every 14 days; once is enough, surely. In checking legitimate XP machines already validated so frequently what are Microsoft's motives? Isn't this an invasion of privacy and trust.

    Once a PC is validated, surely spying on customers should not be allowed. We are governed by UK and EU law and I am sure they are using this new software from the USA. Aren't they breaking our data protection and other laws?
    Richard Thorne, Harpenden, Herts. - Hmm, very interesting. What's your IP?

    ...

    Microsoft and a lot of other companies will continue to get tougher and tougher with software pirates, and who can blame them? A couple of billion dollars a year in lost revenue is a hole any company would want to plug.
    Anon, Alicante, Spain - Wow! An M$ sympathiser!!

    No problems whatsoever and my Windows in genuine. I like the changes Microsoft is making these days, looking forward to seeing what Vista is like. As far as counterfeit software it is a huge problem for companies. I'm glad Microsoft is stepping up to trying to get rid of counterfeit software.
    Jesse Leeson, Canada - I love you.

    I purchased my PC from Dell but it still failed the WGA test at the start of June. The Microsoft website and the on-line help were no-help. I had to pay to telephone the Microsoft helpline who gave me very hard to follow technical advice that resolved the situation - advice that I suspect many non-technical people would have difficulty in understanding.
    Gary, Sheffield England - Why not complain to Dell?

    Piracy can be stamped out at source, or at end user level. However if MS are not careful about how they stamp out piracy, many more people will migrate to Linux, which is free to copy and offers equivalent functionality for the majority of users.
    David Knight, Gloucester, United Kingdom - Fair enough

    "Microsoft has also admitted that the tool can cause false positives and that a pass on the system initially could lead to a failure."

    For a program that costs around £100, that is simply not acceptable.

    Also for someone who's bought their PC with a Windows licence from a high-street store, then taken it to their local computer shop for a repair, who then reinstall Windows without using the original CD, they won't understand why it's flagged as pirate when they have a genuine licence.
    Alex Jones, UK - Why not use the original CD?

    Counterfeit software is a widespread problem I think but have personally had no problem with this tool.
    R Bovill, Launceston, Cornwall, England - Me neither. Good boy.

    If the richest software company in the world, with billions of dollars floating around spare and thousands of bugs and vulnerabilities in its products, insists on charging users £70 or more for a home edition of its basic operating system, it shouldn't be surprised if there's piracy. The situation is entirely of Microsoft's own making. They'd still make a fortune if they charged a tenner for Windows, but the incentive for piracy would disappear. No sympathy.
    Jason Mills, Accrington, UK - I hope your PC crashes and burns. No sympathy.

    I had a problem with my home pc, after a Windows Update, Windows Genuine Advantage (WGA) popped up saying my copy of Windows was not genuine. It was genuine and as an IT Manager I understand MS licencing only too well.

    I brought my PC in to work to sort out the problem which, to be fair to MS, only took one phone call (all be it half an hour). They eventually issued a new Windows Key (the 25 character label).

    MS may have a problem with counterfeit copies of Windows, but as usual they have taken the sledgehammer solution. Allowing WGA to be put out as a critical update, communicating back to MS without telling the user, is in my opinion, just as bad as the worst spyware.
    Trevor Watson, Sleaford Lincs - so what was the problem that they sorted out in half an hour? Too embarrassed to tell?
    ...
    Although it might sound paranoid,,I do fee that Microsoft's Windows Genuine Advantage tool is the thin end of a very large wedge. It would be quite easy to modify this piece of software so that competitor's software malfunctions or limits are placed on access to certain areas of the internet. The British government really does need to look into the matter of DRM before we walk into the software equivalent of a Wintel Police State.
    David Ashley, Norwich, Norfolk - Look, stop making me piss myself. Total loser.

    I've had no problems with it. I've elected not to install it - even though my copy of Windows is genuine - for the very reason that it will probably tell me it isn't and I don't want the hassle. I'm surprised that Microsoft has taken so long to move in this direction. It (and many other software manufacturers) must be losing a vast amount of money to the pirates so why shouldn't it protect its business? If people don't want to pay for commercial products, use Linux and Star Office which are freely available for no charge. I can see no argument against Microsoft seeking to prevent the theft of its new operating system.
    Martin, Salisbury, UK - Good boy!

    ...
    My genuine XP software on my laptop was loaded on to my desktop. Microsoft now tell me the desktop is not genuine. I am prevented from gaining help with issues in word and excel and it is very annoying. Alistair
    Alistair Milne, Falkirk, Scotland - Er..., you're not allowed to do that.

    I've had this problem from a secondhand copy that I bought from a shop. It's very annoying as it stopped a couple of programs from working and took me over 3 hours to remove.
    Graham, Birmingham - So was it genuine or not? I think not.

    If Microsoft can up load this tool onto our PCs without our knowledge what else are they liable to send to our PCs as a update. I have deactivated the automatic update for this reason. I dont want Microsoft adding things to my PC I don't want. I have on several occassions considered changing to a Mac. Maybe it is time to change before Microsoft sends out a tool to take control of our PCs to use the spare processing power for resale or even monitor the websites we visit by accessing the temporary internet files.
    Peter Morffew, Bishop Stortford, United Kingdom - Yes, and we can see what you're up to in your toilet too, you dirty bugger.

    I had a laptop trashed by the install disk that Microsoft sent after I paid up as a result of WGA. I now intend to sue Microsoft for (a) fraudulent misrepresentation, (b) offences under the Computer Misuse Act, and (c) criminal damage. I intend to seek damages for the hardware, and also for all licence fees for other (non-MS) software held on the damaged machine.
    Richard Pennington, Camberley, UK - 555555! Good luck!

    After being told I would have to buy a new Windows Licence after upgrading my motherboard I told MS where to go.

    Now a very happy Linux user.
    AndyB, Newport IW - How sweet. Good for you.

    I paid for the software, and I don't appreciate being accused of being a thief every time wga checks I'm telling the truth.
    Martin, England, UK - You sensitive little darling.

    The WGA tool is a complete blunder. First when it installs its self it claims to be a component of windows update more so than WGA and is misleading.

    Secondly it does not work. Windows XP does not allow you to upgrade effectively. If you changed from an AMD to and Intel CPU it would almost certainly break. You would reinstall it and use the same key. You would then go to windows update which would then say the key has been used on two PCs when all you have done is upgrade.

    So it's up to you, you can spend £100 extra everytime you upgrade your system to pay for a new key or not be able to update windows or get extra pieces of software for it that require WGA.

    I'm shocked that nothing about this SERIOUS issue has been mentioned in this article.
    Joey Bartlett, London - I am truly shocked. This is far too complicated for typical M$ morons, er, users to appreciate and that's why we will continue to get away with it.

    Well, if that is not a good reason to free yourself from your enslavement to Microsoft and try out free OSes like Linux or FreeBSD, I don't know what is !
    François Wautier, Bangkok, Thailand - Hey, Francois!! How the hell are you doing?

    I have always suspected that my copy of Windows XP Professional was not an original and I was proved correct when I downloaded the tool. The only annoyance I find is that it reminds me of the fact EVERY time I log in and makes me wait a few seconds before I can access my desktop. I can't understand where the "confusion" is that people are having and I really can't blame Microsoft for safe guarding their product.
    Davie Wilko, Newcastle upon Tyne - Good on ya!

    I can understand checking a machine once, even I dislike it, but there is no reason for the software to continue to "phone home" again and again, unless it's to soften people up for subscription services or it's doing other types of monitoring.
    Martin, England, UK - scary!!

    You forgot to say in your article that once a system has been identified as fake, it cannot download the updates.
    Geoff wells, Rochester, UK - I think we all knew that.

    WGA is not a problem in my opinion, what is a problem is having to persuade a support person to re-activate the licence after a hardware update, or an re-install when you own a genuine copy.

    Further more shops like PCWorld selling Windows XP Pro for over £250.00 compared to prices at retailers who don't take advantage of consumers and sell XP Home at £60, and XP Pro at £90 doesn't exactly encourage people to pay for the software they need in order to use the basic features of a computer.
    Jodi, Chester - they need to shop around and educate themselves. Would you buy a Ferrari when all you need is a Skoda?

    If Microsoft really want to combat piracy and stop the use of counterfeit copies, they should lower the extortionate prices of the genuine versions so everyone can afford them. People can't afford to be spending £50-£100 or more on one piece of software every time they update. Especially when most software for all other platforms comes in at less than £35 at the highest. If you own a genuine copy then you should get free upgrades for life in my opinion.
    Liam, Doncaster, England - As you say, it's your opinion, not M$'s.

    Yeah I had a counterfeit copy off the web.

    When WGA started complaining I downloaded and installed a patch to remove it.
    Calvin Broadus, Stepford - You clever cnut. We'll get you next time. Count on it.
    .....
    The whole tool used by Microsoft including the Activation software is dreadful! I have a genuine copy and EVERYTIME I install the software on my PC I have to phone through for the code to activate the software...and there was me thinking it was meant to help genuine users!
    Kevin , Grimsby, England - What software are you on about?

    I feel Windows should be free to all users¿ for at least the first year, - if not longer as we are all working for Microsoft (unpaid) as their test engineers¿¿

    Software without bugs¿. Now there¿s a novel concept¿¿
    John Ellison, Leicester
    Regards the very last comment, I used to produce software without any bugs. It can be done, but it's expensive. It cost us £100,000 to test the software each time we released a new version.

  13. #13
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    hehehe, RDN I think you are being unreasonable with their comments. That WGA is well documented all over the Internet to cause problems. Have you ever tried to re-activate Windows XP ? I had unfortunately. After trying to call the numbers in Thailand and Singapore, they were all delisted or disconnected (thanks for letting us know), and the online registration of Windows XP have been disabled only 2 years after XP was released for some odd reason (probably because it didn't work). I had to call the US, using Skype, using their automated Voice System Recognition. It actually worked pretty well, the stupid computer could actually recognize my voice to issue a new certificate ID, despite the cahotic internet through Skype. But their stupid system couldn't identify my computer so they put me through a live technical support. 30 min waiting (thank God it was skypeout at 1c a min) and I have this Indian guy I could barely understand. Anyway we go through their stupid procedure and then Skype started to fuckup losing the connection etc... got lucky the guy didn't hangup on me after 10 min of silence from stupid Skype, and finally got the number.

    Morale of the story: don't change anything when it works, and if you need a good OS, don't try MS latest. Win2000 and Linux comes to mind.
    Last edited by Butterfly; 05-07-2006 at 08:36 AM.

  14. #14
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    Quote Originally Posted by dirtydog
    Lucky I warned everybody not to download it really a few weeks ago, shame only a few people read that thread
    I hate being a minority

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    Quote Originally Posted by Marmite the Dog
    Quote Originally Posted by dirtydog
    Lucky I warned everybody not to download it really a few weeks ago, shame only a few people read that thread
    I hate being a minority
    i didn't read DD's art. but as a rule I never download MS code

    2 basic reasons
    1-i don't trust Billy (only Gawd knows what you are dragging into yor machine and
    2-more oft than not, the stuff...patch, update, call it what u want... tends to fuckup your system

  16. #16
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    ^Agree - an update crashed my system a year or so ago, so I have turned them off since - no problems now!!!

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    wise man NickA

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    I'm also downloading a live-cd version of linux to try out

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    all that's linux apparently rocks - but got to fiddle with their stuff - and i'm jes too lazy - the days i used to write code in just about all known computer lingos from machine language up to just about any interpretered stuff like lisp, cobol, fortran, pascal, dbII, basic etc, are well over - too hard file! -

  20. #20
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    Quote Originally Posted by NickA
    I'm also downloading a live-cd version of linux to try out
    what does live-cd mean?

  21. #21
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    Quote Originally Posted by NickA
    I'm also downloading a live-cd version of linux to try out
    The Ubunta version is free and they send you four copies in the post for free.

    Let me know if you want a copy.
    It includes a live CD version

  22. #22
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    Knoppix is the king of Live CD

    very convenient

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    Hmmm, I might try Linux too.

    I presume you can move all the Excel type stuff over to the Linux equivalent.

  24. #24
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    has anyone tried Google Spreadsheet ? it's great. It's using Excel through a web interface. Very convenient. No need to have that huge crap on your system now. Wordpad and Google Spreadsheet and you don't need anything else. All developed in AJAX, so no plug-in or special software required

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    Quote Originally Posted by Butterfly
    has anyone tried Google Spreadsheet ? it's great. It's using Excel through a web interface. Very convenient. No need to have that huge crap on your system now. Wordpad and Google Spreadsheet and you don't need anything else. All developed in AJAX, so no plug-in or special software required
    yea, great stuff though a tad funtion poor compared to excel
    also tried a bunch of stuff similar to MS Office on www.zoho.com
    from presentation to .... go take a peek

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