Thread: USB ports not working Win 10

Having trouble with my USB ports. They don't seem to recognize anything when plugging into them other than the keyboard and mouse. Obviously I've search for ways to correct the problem. I get taken down the path where it tells me to ' Click on Hardware and Devices'. Unfortunately I can't find that in 'Troubleshoot Computer Problems'.

I've 'uninstalled' all my USB Ports and restarted my computer which should also have sorted the problem but it hasn't.

Originally Posted by Pragmatic

I've 'uninstalled' all my USB Ports and restarted my computer which should also have sorted the problem but it hasn't.

Sorry to ask the obvious...upon restarting did you re-install then re-boot?

What is the "anything" you are plugging in which doesn't work?

Are the devices being recognized on another computer

have you been using the drives on an android device?

I dumped win 10 and installed linux mint, even the printer worked straight off, downloaded the drivers itself. No problems with it at all, unless you want to play kiddie games. Makes windows seem like treacle.

Gee, Win 10 incompatibility.
Imagine that.


Learning yet?

Originally Posted by HuangLao

Gee, Win 10 incompatibility.
Imagine that.


Learning yet?

Oh look Jeff thinks he knows about computers now too.

Originally Posted by Pragmatic

Having trouble with my USB ports. They don't seem to recognize anything when plugging into them other than the keyboard and mouse. Obviously I've search for ways to correct the problem. I get taken down the path where it tells me to ' Click on Hardware and Devices'. Unfortunately I can't find that in 'Troubleshoot Computer Problems'.

I've 'uninstalled' all my USB Ports and restarted my computer which should also have sorted the problem but it hasn't.

Have you tried something as simple as a flash drive in each one.

Originally Posted by Maanaam

Sorry to ask the obvious...upon restarting did you re-install then re-boot?

You don't have to it's done automatically on restart.

Originally Posted by lom

What is the "anything" you are plugging in which doesn't work?

SD Cards and Memory Sticks

Originally Posted by baldrick

Are the devices being recognized on another computer

Yes

Originally Posted by taxexile

have you been using the drives on an android device?

No

Originally Posted by harrybarracuda

Have you tried something as simple as a flash drive in each one.

Yes

The USB ports are working, to an extent, or I wouldn't be able to use the mouse or keyboard.

Originally Posted by britanicus

I dumped win 10 and installed linux mint, even the printer worked straight off, downloaded the drivers itself. No problems with it at all, unless you want to play kiddie games. Makes windows seem like treacle.

Linux no good if you want to watch Netflix.

can you check that each port will charge a phone - that will determine that each port has 5 VDC on it

it does sound like a driver issue if you have voltage - your mouse and keyboard will be full legacy devices

open device manager and look at your USB controller

^ Yes it is probably a USB controller driver issue.

Prag, do you have an XHCI or EHCI controller listed in Device Manager?
If there is only one controller and it is OHCI then it explains why low/full speed devices like keyboard and mouse works but devices needing a high speed controller (EHCI or XHCI) fails.

Take a screenshot like baldricks and show us!

Originally Posted by Maanaam

Linux no good if you want to watch Netflix.

You speaking bullshit.

Originally Posted by lom

You speaking bullshit.

There must be a 'y' in the day.

Originally Posted by lom

You speaking bullshit.

Yes I am. It was I-flix that I was able to pay for a subscription via my smart tv, but then I found out their streaming didn't work on my Linux OS smart tv.
Below one fo the emails I got from them at the time. 2017.

"PH: JMo (iflix)Jan 10, 11:54 MYT
Hey there!

This will break a lot of hearts but.. iflix cannot be played yet on smart TVs L but may I suggest you other options on how you can watch on your TV?


Well, iflix is available on ChromeCast and this is a life hack ok so shhh..... You could try plugging an HDMI cable to your laptop to your TV so you could have a nice view of iflix!"

How old is the computer ? From the above ^^^ symptoms, I deduce that there may be a wiring problem to or IN the non-working ports. Perhaps you have simply plugged things into them too many time and worn them out ? This happened to one port in my old laptop...

Originally Posted by Maanaam

It was I-flix that I was able to pay for a subscription via my smart tv, but then I found out their streaming didn't work on my Linux OS smart tv.

That's because of the browser support of your smart tv, Netflix/I-flix both needs MS Silverlight.
The linux pipelight add-on is a Silverlight replacement which is compatible with all linux browsers and is needed for the flix'es to work.

Originally Posted by lom

That's because of the browser support of your smart tv, Netflix/I-flix both needs MS Silverlight.
The linux pipelight add-on is a Silverlight replacement which is compatible with all linux browsers and is needed for the flix'es to work.

That's the one.
Sorry about the incorrect Netfilx assertion.

Looks like this isn't just you Prag, many having the same problems with latest updates and usb.

What machine do you have? I ask because some manufacturers install their own diagnostic tools and some can check over the internet. My Dell and HP have this and usually manage to find and fix such issues quickly, especially if it is a driver issue.

^ device manager indicates he has a HP

Originally Posted by baldrick

^ device manager indicates he has a HP

Then this would be a good place to start:

https://support.hp.com/us-en/drivers

Originally Posted by harrybarracuda

Then this would be a good place to start:

Starting now, thanks.

Right click on each of those usb root hubs and click uniinstall, turn your PC off and on and it will automatically reinstall them.