next click on the "Connection" tab and tell me what you see, this can also be another source of authentication problem
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next click on the "Connection" tab and tell me what you see, this can also be another source of authentication problem
The outgoing server requires authentication tab is checked. That's good as well as the "use same settings as incoming mail server"Quote:
Originally Posted by Butterfly
Incoming is pop.gmail.com and outgoing is smtp.gmail.com nothing has changed in that box from the 'original' settings I've had for eons.
The connection is "Connect using my local area network LAN"Quote:
Originally Posted by Butterfly
no other options enabled ? next, click on "Advanced" tabQuote:
Originally Posted by Boon MeeThe connection is "Connect using my local area network LAN"Quote:
Originally Posted by Butterfly
what do you see ?
coming back from what you said here, how is it preventing from receiving or sending emails ? do you have some authentication errors after you enter the login/password ? please clarify,Quote:
Originally Posted by Boon Mee
Think we're onto something here. The POP3 setting is 995 and the Outgoing = 465. I'm not sure those numbers are right and can't recall where in gmail to get the right ones?Quote:
Originally Posted by Butterflyno other options enabled ? next, click on "Advanced" tabQuote:
Originally Posted by Boon MeeThe connection is "Connect using my local area network LAN"Quote:
Originally Posted by Butterfly
what do you see ?
465 for the outgoing is correct and 995 for the incoming also correct for gmail. Just did a search to confirm that.
This problem is not very straight-forward for sure!
no, that's correct
see my question about the send/receive pop ? does it work or does it return an error ? if it works, we have to look at other options, if it fails, then it's simply a login/password issue
take a look at this:
How to setup an Outlook Gmail account from a Google Gmail email address
and this:
Google Gmail POP Service
The authentication 'errors' is the network password not being recognized. I've never encountered this particular problem using MS Office (Outlook) 2003 or MS Office (Outlook) 2007 before.Quote:
Originally Posted by Butterfly
What's puzzling is like all of a sudden both my laptops - one using Windows 7 running Office 2007and the other using XP running Office 2003 developed this problem - I'm guessing at the same time. The Windows 7 laptop was with me in China and just got back to find the same situation with the XP laptop. Very strange...
did you enable somewhere the option "Logon to my incoming mail server before sending emails" ? that should be disabled to be sure,Quote:
Originally Posted by Boon Mee
need to know if the send/receive popup window is returning an error after the login/password is properly entered. If yes, then it could be some silly proxy network from Internet Explorer interfering with the Outlook connection.
strange, indeed. Need to see the screenshot of it, might see somethingQuote:
Originally Posted by Boon Mee
try to do a paste in Paint and save it as JPEG, very easy to do (Save as)
it sounds more and more like an Internet Explorer Proxy settings gone wrong,Quote:
Originally Posted by Boon Mee
Go to Internet Explorer, Tools:Internet Options:Connections
Any private virtual networks ? click on "LAN Settings" at the bottom, what do you see ?
The problem is I haven't a clue what the network password is. I've never encountered its need before. I don't see that option "Logon to my incoming mail server before sending email" I'm using Firefox for both machines.Quote:
Originally Posted by Butterfly
I'm using Firefox exclusively. Haven't used IE for years.Quote:
Originally Posted by Butterfly
doesn't matter, check it just in case. Internet Explorer is more than a browser, it has system settings that can affect some aspect of your Internet connection, whatever applications you useQuote:
Originally Posted by Boon Mee
ok simple question, did you enter your Gmail login and password in that popup box ? do that first and see the result. For login, you need to enter the full email address, not simply the login of your gmail account. Hopefully you remember your password for gmail.Quote:
Originally Posted by Boon Mee
again, a screenshot would be more helpful
Quote:
Originally Posted by Butterfly
I must have had one giant brain-fart throughout this whole episode ! Re-entering my passwords for the two gmail accounts in the "Network Password" box did the trick.
Owe you one Butterfly for hanging in there with me! Making things more complicated than they should be - Jesus...thanks again for the help!:)
thank god for that
we thought we had lost you there
phew
that's why we needed the screenshot, I could have seen immediately that you didn't put anything in the password box, which I suspected eventually when everything else checked out
Ask GravesendDave for advice re posting screenshots:)
Why didn't you tell him to use regedit?Quote:
Originally Posted by Butterfly
Anyway, not everyone is some hack MS fanboi praying they can make it to retirement before they ever have to use the command line..
Quote:
Originally Posted by Butterfly
yes, that was exactly what I would have told him
Well, I was premature yesterday in my exultation in solving my Network Password problem.
It's back. But, I can access my email programs thru Outlook if I punch in the gmail password(s) - all is fine then. Although when exiting Outlook and going back I'm requested to input that 'network password' which is the damn mail program password.
I'll try to get a screen shot up of this phenomenon...:confused:
On the upside, BM, we can all read your emails now. :D
Have you tried turning the computer on?