The Trentrem Hotel in Jogjakarta; A review

[kingwilly]

A new 5 star option in Jogjakarta, dubbed the Sultan's Hotel, given as he owns it. Not particularly expensive a room is around $100 per night. It's an imposing building for Jogja, at 8 floors high and wide corridors and an expansive lobby.





The rooms are spacious and has not spared any expense with fittings or towels etc and the hotel has all the amenities, including large smart TVs in every room with which one can access the Internet or order room service.



Sadly though their staff training is lacking. I used the TV to order a dinner, immediately the phone rings for someone to confirm the order, may as well just have rang room service in the first place.
Then "You want vodka or gin martini?", I ordered a gin and explained I wanted it dry. "So you want Vodka!". No I replied, I want gin and I want it dry. "Gin or dry?" etc

Then she asked if I want ice in it. No, I want it made with ice but I don't want ice in it. "So you want ice on the side?". Sigh, ok then.

Then, she asked if I wanted the lamb rack well done and we had the usual to and fro of me saying medium rare and she confirming medium well.

I then wanted to confirm if the truffle infused mashed potatoes used real truffles or truffle oil (which is absolutely disgusting and has nothing to do with truffles at all). I should have realised by now, even in bahasa Indonesian she had no idea.

When the food arrived I discovered that you have to pay up front you cannot sign it to the room, goodness knows why, it was 10pm I wasn't going to argue.

To be fair the food was excellent and cooked perfectly, though the martini was served warm so I did drop an iceblock into it.



At this point I also decided to pre order breakfast to my room. The had a nifty little form you complete and tick all the options you want and select your time, I chose a salmon and sour cream bagel with fruit platter and coffee to be served at 6.15am

The next morning the bastards rang me at 5 fucking 20 am to confirm my order and time! Waking up to a phone ringing is not pleasant I thought I'd slept in and was late for a meeting.

Breakfast arrived at 6.14am, again I had to pay up front. I started eating and when I lifted the lid on th hot food it was some greasy bacon and eggs. Bugger that I wanted my bagel. So I ring again I get put through to the kitchen and they tell me that the salmon bagels had ran out so they swapped the order for me! (He got an earful from me).

[charleyboy]

Great thread, Will's.

Feel a little bit sorry for the staff having to put up with your demands!
I bet they prefer Indians.

[Gerbil]

Bacon and eggs? Should have told them you were a Mussie and that heads would roll for this.

[kingwilly]

My demands? It's a freaking 5 star hotel, they're supposed to be meeting a certain standard.

And I think it was beef bacon.

[kingwilly]

And why did they ring me at 5:20 to confirm I wanted something that they didn't have?

[Bobcock]

Cos winding you up is fun for all.....

[MeMock]

The next morning the bastards rang me at 5 fucking 20 am to confirm my order and time!

That would have done my head in. I can handle almost anything when it comes to service at hotels but calling at that time to confirm your breakfast order only to then swap it for something because they had run out???

[kingwilly]

The next morning the bastards rang me at 5 fucking 20 am to confirm my order and time!

That would have done my head in. I can handle almost anything when it comes to service at hotels but calling at that time to confirm your breakfast order only to then swap it for something because they had run out???

Absolutely, completely saw red because of that and they really didnt get why I was so upset.

[Necron99]

We can see you in the window....

[kingwilly]

Handsome fella, aint I?

[reddog]

Handsome fella, aint I?

but you are right handed.

[kingwilly]

Bugger, rumbled.

[Bettyboo]

Sadly though their staff training is lacking. I used the TV to order a dinner, immediately the phone rings for someone to confirm the order, may as well just have rang room service in the first place.

Sounds like good training to me - to get your order right...

Then she asked if I want ice in it. No, I want it made with ice but I don't want ice in it. "So you want ice on the side?". Sigh, ok then.

That is not clear at all, Willy; poor staff...

Then, she asked if I wanted the lamb rack well done and we had the usual to and fro of me saying medium rare and she confirming medium well.

You pernickity bastard! I feel very sorry for this lady. Are you Indian, Willy?

I then wanted to confirm if the truffle infused mashed potatoes used real truffles or truffle oil

Fukinghell, customer from hell or what...

To be fair the food was excellent and cooked perfectly

Here we go!!! Excellent staff. Great dinner, despite the difficult customer from Calcutta...

He got an earful from me)

You bastard! Bloody GuptaWilly. I'd ban you from my hotel!

[Dillinger]

The rooms are spacious and has not spared any expense with fittings or towels

Oh yeah, nick one did we ?

[Bettyboo]

^almost certainly did; Gupta Willy no 72654398... No offence.

I'm looking forward to the:

Staying in Singapore thread, closely followed by the Being Banged up in Singapore thread...

[Necron99]

Bugger, rumbled.

So what did your handsome left handed male room guest have for breakfast?

[Bettyboo]

^pork sausage, Willy wanted the fish but settled for pork sausage...

[kingwilly]

Funny you should mention Singapore, as I flew there from Jogja, stayed at a place half the quality ans twice the price.....and got robbed by a pack of flippers in four floors...but that's another story.

[kingwilly]

Bugger, rumbled.

So what did your handsome left handed male room guest have for breakfast?

Funny guy, the mirror reverses the pic, so not left handed at all.

[terry57]

We can see you in the window....

Yes I noticed that as well, why have you got a square head Willy.

Good thread by the way.

[terry57]

Handsome fella, aint I?

Urm No, you have a head like a bag full of spanners.

Still a good thread though Willy.

[kingwilly]

Thanks mate, everyone else is giving me a hard time though. I'll be in BKK end of this month if you're up for a drink...

[Necron99]

We can see you in the window....

Yes I noticed that as well, why have you got a square head Willy.

Good thread by the way.

Innit but?
Bet he cant wear hats.

[Bettyboo]

^he could wear a square hat...



Singapore is expensive, and keep away from the Flippers!

[kingwilly]

Now you tell me....