Hialeah Taco Bell employee fired for refusing to take order from customer who doesn’t speak Spanish

HIALEAH, FLA. (WSVN) - A Hialeah Taco Bell employee is now out of a job after a customer’s video went viral online.

Alexandria Montgomery told 7News she was trying to place an order at the drive-through window of a Taco Bell at 785 East Ninth St. in Hialeah around 10:30 p.m. on Wednesday night.

“She was saying something in Spanish that I didn’t understand,” Montgomery recalled. “I replied and said, ‘No habla espańol,’ and she replied and said, ‘No habla ingles.'”

When she could not order through the speaker, Montgomery decided to drive up to the window and started recording video on her cell phone when the worker still refused to take her order because she wasn’t speaking Spanish.

“I simply wanted a quesadilla and that’s not hard to understand in Spanish, because I think it’s a Spanish word,” she said.

“Do you have a manager here?” Montgomery can be heard asking in the video.

The employee replied in Spanish, “She is in her house sleeping.”

The worker then told Montgomery to leave because there was another car behind her.

“There is no one who speaks English,” she said in Spanish. She then shut and locked the window.

When Montgomery continued recording and waiting at the window, the employee came back and again told her to leave the drive-through.

“This is Hialeah, I’m sorry,” she said in Spanish.

“This is America!” Montgomery replied.