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  1. #1
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    Would you pay to cut in line for the toilets on a flight?

    Would you pay to cut in line for the toilets on a flight?
    Daisy Carrington
    March 26, 2014



    STORY HIGHLIGHTS
    • A Fly.com survey reveals which airline fees passengers are willing to pay for
    • 4% of those polled would pay to skip the line for the bathrooms
    • 13% said they'd splurge for control of the armrest
    • 20% said they'd spend extra for first class meals in coach
    (CNN) -- We live in an era of airline fees. Where once ticket prices included checked baggage, inflight meals and seat selection, increasingly, those items are add-ons geared towards generating extra income for carriers.

    According to a recent survey by Fly.com, there are actually some luxuries passengers are willing to shell out for -- they're just not always in line with what airlines actually charge.

    "Overall, fees are here to stay, and as we continue to see a debundling of fares, passengers will increasingly be asked to pay for various services that previously they didn't," says Warren Chang, vice president and general manager of Fly.com.

    "There's an overall perception that consumers feel they're being nickel and dimed, and it's important for airlines to express what value they are presenting."

    Give passengers what they want

    According to Fly.com's survey, the most widespread fees are also some of the least popular.

    While U.S. airlines collected $2.5 billion from checked baggage fees between January and September 2013, 89% of respondent said it's important for them to be able to check their bag for free.

    Also, with the exception of Hawaiian Airlines, all U.S. carriers now charge for in-flight meals on domestic flights, even though nearly half of those surveyed classified free food as an important perk.

    Consumers feel they're being nickel and dimed
    Warren Chang, Fly.com

    If airlines dropped these fees, they could recoup in other areas. Fly.com also found that 20% of respondents would pay for a first class meal in coach class, a service that few carriers offer.

    "In my view, that's something that would be a real win-win for the airlines. It doesn't devalue first class, as people aren't just paying for the meal, but for the exclusivity, for more space, for better service and amenities. First-class meals would enhance the flying experience in coach without detracting from the experience in first," he adds.

    Put it in the bin

    Cramped storage space is not only a headache for passengers, it's poses a financial loss for carriers as well.

    While customers malaise through the aisles, holding up boarding in an attempt to fit their carry-ons on the plane, airlines are losing money (slow boarding costs them approximately $10 million yearly). Increasingly, airlines have started charging for carry-on luggage, a fee that is, understandably, not popular with passengers.

    Frequent flyers have another solution in mind. Rather than pay to bring luggage on-board, they'd rather spend extra for roomier overhead bins. Of those surveyed, 42% said this is a service they would happily splurge on.


    Say no to excess baggage fees

    "No airline allows you to buy designated overhead bin space, but based on our findings, it's definitely something they should consider," says Chang.

    Why wi-fi?

    While airlines are investing heavily in upgrading their systems to offer passengers wi-fi, many of those surveyed expressed it's not really a feature that matters to them. Only 30% said they would pay extra for wi-fi, a number that surprised Chang.

    "With large populations having their own smart phones, I would have thought they'd want to bring their own entertainment systems on board, but that wasn't something our survey found," he says.

    A little extra for comfort

    As plane seats continue to shrink, it's probably no surprise that most fliers are willing to pay for a little extra room.

    Nearly 90% of passengers said they wanted more comfortable seats, and 45% said they'd pay for extra legroom. A good chunk were willing to go even further; 34% of travelers would pay to prevent the seat in front of them from reclining and 26% would pay to have an empty middle seat next to them.

    Some of the perks respondents wanted would be a challenge for airlines to implement: 13% of those polled said they'd pay to have control of their armrests, 4% said they'd shell out for the right to control the window shade, and 4% said they'd pay to be first in line for the restrooms.

    edition.cnn.com

  2. #2
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    Bullshit survey of little relevance outside the states and low cost carriers.

  3. #3
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    ... As plane seats continue to shrink, it's probably no surprise that most fliers are willing to pay for a little extra room.
    The seats are not shrinking you fat tubs of lard! You are getting fatter!

  4. #4
    Lord of Swine
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    Quote Originally Posted by kingwilly View Post
    ... As plane seats continue to shrink, it's probably no surprise that most fliers are willing to pay for a little extra room.
    The seats are not shrinking you fat tubs of lard! You are getting fatter!
    On some carriers and routes they are in fact shrinking. As is legroom.
    Neither have any standard.

  5. #5
    Days Work Done! Norton's Avatar
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    Quote Originally Posted by Mid
    4% of those polled would pay to skip the line for the bathrooms
    Must be frequent fliers to Mexico.

  6. #6
    A Cockless Wonder
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    Surprised only 26% would pay to have an empty middle seat next to them. That is what makes a flight either great or a pain in the ass for me.

    I would pay extra to have either a woman or an empty seat next to me.

    Women never hog the arm rest.

    I hate bumping elbows with another bloke for 2 hours.

  7. #7
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    Quote Originally Posted by Looper View Post
    Surprised only 26% would pay to have an empty middle seat next to them. That is what makes a flight either great or a pain in the ass for me.

    I would pay extra to have either a woman or an empty seat next to me.
    .
    Weirdo!


  8. #8
    I am not a cat
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    Quote Originally Posted by Looper View Post

    I would pay extra to have either a woman or an empty seat next to me.

    Women never hog the arm rest.
    I had one flight in america where a woman did try to hog the arm rest. What pissed me off was that she was trying to hog the one on the far side of my seat from her. She was fucking huuuuuuuuugggggeeeeee....

  9. #9
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    agree with those 89%, was it?, that think the checked baggage fees are bogus

    some airlines offer bargains for excess baggage, most charge HUGE sums for excess
    baggage.

    bogus charge?
    freight forwarders (Air Cargo) is quite cheap, and most of the cargo travel
    on pax jets, not on cargo planes

  10. #10
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    Quote Originally Posted by kingwilly View Post
    Bullshit survey of little relevance outside the states and low cost carriers.
    Exactly.
    This article is largely based and reference towards US domestic flights.
    And certainly can't be used any a guideline as it serves the rest of the world.

  11. #11
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    ^^^
    13% of those polled said they'd pay to have control of their armrests
    There is a golden rule I feel on the plane, where the poor fukker in the middle should get both the middle arm rests. I let them have it when I've got the window or aisle seat.

  12. #12
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    Using low cost carriers you can't really complain about small seats, leg room, baggage charges etc. What does shit is when the lights go on an hour or 2 before the end of the flight, and people start queuing for the toilets, chicks go in with their bathroom bags and spend 10 minutes brushing their teeth and doing their make-up.

  13. #13
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    Quote Originally Posted by 9999
    chicks go in with their bathroom bags and spend 10 minutes brushing their teeth and doing their make-up.
    Not if theyre following me in they dont. When I fly, in the morning I always end up doing one of those horrible sloppy shits that stink to high heaven and stick to the back of the pan

  14. #14
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    I might pay a surcharge to keep the clearly sickly from boarding.....chancing to spread their infections towards innocent healthy folk.

  15. #15
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    Quote Originally Posted by kingwilly
    The seats are not shrinking you fat tubs of lard! You are getting fatter!
    Bollocks like they are not. It is the leg room that has gone! I have been flying long haul for 40 years. 40 years ago the crash position was head between your knees. Also the inside passenger could get to the isle without the out board passengers having to stand up.

    I once got spoken to by the head of Cabin Staff, cause I asked in a loud voice how much do you pay for leg room? Got a loud cheer and then people started complaining. Said that if I was going to make trouble I would have to leave the flight and could be charged!

    Grrrr Sat down my knees where in the seat in front of me and the women was upset cause she could not recline the seat. Don't get me going!! Not had morning coffee.

  16. #16
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    Probably more comfortable in the luggage hold nowadays.

  17. #17
    Thailand Expat klong toey's Avatar
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    No i would use the sick bag.
    Got to be a bit waterproof so no worries.

  18. #18
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    Go business class you moaning fat fukkers or go on a diet.

  19. #19
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    Quote Originally Posted by Dillinger View Post
    Quote Originally Posted by 9999
    chicks go in with their bathroom bags and spend 10 minutes brushing their teeth and doing their make-up.
    Not if theyre following me in they dont. When I fly, in the morning I always end up doing one of those horrible sloppy shits that stink to high heaven and stick to the back of the pan
    I left one of those in a toilet at the Imperial War Museum at Christmas.

    The child who entered the toilet after me yelled so loudly.

  20. #20
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    It always pisses me off when the person behind me complains when I recline my seat back. If they want more leg room, they should fly Business class.

  21. #21
    Thailand Expat VocalNeal's Avatar
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    Quote Originally Posted by Norton View Post
    Quote Originally Posted by Mid
    4% of those polled would pay to skip the line for the bathrooms
    Must be frequent fliers to Mexico.
    Frequent fliers FROM Mexico?

  22. #22
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    "Talofa! And welcome to pay by weight and the first Airline in the world to sell your flight by the kilo!" Samoan Airlines

    Wouldn't work in USA

  23. #23
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    Quote Originally Posted by Munted View Post
    "Talofa! And welcome to pay by weight and the first Airline in the world to sell your flight by the kilo!" Samoan Airlines

    Wouldn't work in USA
    Wouldn't work in Samoa either

  24. #24
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    Quote Originally Posted by Little Chuchok
    Wouldn't work in Samoa either
    Does work in Samoa 'cause Samoans are culturally compliant to authority. Wouldn't work in USA 'cause fat lazy Yanks know how to milk a culture of complaint and victim mentality to the max.

  25. #25
    Thailand Expat
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    Quote Originally Posted by pickel
    It always pisses me off when the person behind me complains when I recline my seat back. If they want more leg room, they should fly Business class.
    Am so glad I have thin legs when arrogant cnut like you in front seat. That's when I chew some gum & stick it to your head-rest when your oily head is off it.

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