a friend of mine told me about losing five letters he posted to england and not one arrived so he decided to complain to the thai post office who then told him he should have sent them by registered mail, he replied by showing them his registered receipt and mentioned that the other letters were were also registered upon which the post office personel asked why he was making problems for them and knowing the thai mentality he walked out of the post office and called it a day because he felt that he would get nowhere with his complaint, however the same thing happened to me when i sent a registered letter to my bank and as we are aware when writing to your bank you need to quote your bank account number and your bank code as well as signing the letter for reference purposes. however i decided to use the thai post office to try and trace the where abouts of my corespondence on the pretext that if it isnt found i will assume it had been stolen and at this stage i found the thai post office very helpful as they found the letter had been air lifted to england two days after i posted it. however the enquiry form sent to the royal mail in england took five months to respond and as they could find no trace of my letter they admitted liability and instructed the thai post office to pay me there union postal insurance. i refused to accept this insurance because it only amounted to fifteen pounds and attempted to claim compensation and damages because i had to close down my bank of some forty years. transfer my savings and have all my income diverted to my new account which has resulted in a monthly loss of 3000 baht in transfer fees every month.as my contract was with the thai post office, ie, registered receipt i had to negotiate with them, but to no avail as all they do is constantly send me a copy of there insurance unions obligations which only cover the cost of your paper and envelope plus postage but nothing for contents. i now know why my friend decided to drop his complaint as i have constantly told them im not concerned about the lost letter but i am concerned about the damage caused by the english royal mails negligence and thats why i want to take legal action but my friends tell me im wasting my time and money and no one can recall any legal case where a farang has won compensation or damages through the thai legal system. is this the case or must i sit back and accept all these extra expenses. your comments are welcome as well as further advice. by the way any compensation is recoverable from the english royal mail according to there internationel agreements.