How to best sum up Thai attitudes in an experience
A brief, yet indicative comment from a supplier a couple of days ago got me thinking; what experience sums up this lot?
For me, I was simply in a regular meeting, when I sardonically made the comment that I had waited some 4-months for a particular product, that is sold with another two products already delivered to me in the UK. I pointed out (yet again) that I was sitting on Bxxxx worth of product that was useless without the third, a batch of which had been rejected as defective.
The Thai (throwaway) comment?
'Well if you just handed over the stock items with the duff one, you could get your money'...
To which I said that would be pointless, as the customer would complain, send the shipment back and a loss of confidence would occur.
'No plombem', 'you have money aleeeeedy' 'and can change product no.3 when fix ploblem'.
Needless to say I rejected the idea and lectured on the differences between Thai and Western standards. Which, no doubt, got filed in the round filing cabinet...:(