An American Airlines flight attendant left a mother in tears after allegedly whacking her with a stroller and then kicking her off the plane.
The woman had just boarded a flight yesterday afternoon from San Francisco to Dallas when the shocking incident took plane.
Passengers on board Flight 591 claim the attendant had ‘violently’ taken the buggy from the lady, who had twins, hitting her and just missing one of the babies.
‘They just in-voluntarily escorted the mother and her kids off the flight and let the flight attendant back on, who tried to fight other passengers.
‘The mom asked for an apology and the AA official declined.’
The footage shows a male passenger stepping in to defend the mother and telling the attendant:
‘Hey bud, you do that to me and I’ll knock you flat.’
The attendant responds ‘you stay out of this’ as the passenger steps forward and then challenges him to a fight.
He can be heard shouting: ‘Hit me, c’mon, bring it on! C’mon, you don’t know what the story is.'
The passenger responds: ‘I don’t care what the story is, you don’t hurt a baby.’
The woman is eventually escorted off the flight following the altercation but the attendant is allowed back on the plane.
In a statement, American Airlines condemned the flight attendant’s behaviour and said an investigation had been launched.
They said: ‘What we see on this video does not reflect our values or how we care for our customers.
American Airlines flight attendant 'hit mum with pushchair then kicked her off plane' | Metro News