Thread: Tourist Police : Major campaign to improve services

Thailand’s Tourist Police embark on a major campaign to improve services for tourists
Theodore Koumelis
27 March 2013

To ensure the safety of the tourists, the Tourist Buddy Application will provide a new method for the tourists to get assistance, anytime. The Tourist Police realise the importance of providing care, help and comfort for tourists along with a prompt response to any situation that may require assistance.



As the tourist market to Thailand continues to grow, Thailand Tourist Police have undertaken an initiative to improve their services and ensure 24 hour assistance. “Tourism to Thailand is steadily increasing,” said Tourist Police Pol.Maj.Gen Roy Inkapairoj, Commander of the Tourist Police Division. The government’s policy is to promote and enhance the tourism, generating revenues from tourism to 2 trillion Baht. The ASEAN community AEC will further increase tourism arrivals. To ensure the safety of the tourists, the Tourist Buddy Application will provide a new method for the tourists to get assistance, anytime. He says the Tourist Police realise the importance of providing care, help and comfort for tourists along with a prompt response to any situation that may require assistance.

"In the region, Thailand is famous for great service, hospitality and beautiful scenery," explained the creator of Tourist Buddy, Pol.Maj.Gen Roy Inkapairoj. "By introducing Tourist Buddy, we hope that the Tourist Police can deliver a high level of service and safety for tourists who come to visit Thailand, but somehow end up in difficulty." Using some of the world’s most innovative technology, the Tourist Police are undertaking to upgrade security and facilities for tourists in order to create a better image and a better standard of service.

A key element of this is the new Tourist Buddy Application for tourists. Visitors can free download the application in their own smartphones devices to enable access to assistance from the Tourist Police 24 hours a day. This program can specify the exact location of the requested place for assistance, thus allowing the Tourist Police to intervene promptly. Tourist Buddy Virtual Assistant, with its unique technique utilises the latest modern technology which will pronounce Greeting words, informing varieties of assistances and advice using "Hologram Projection", reflecting the modern image of efficiency of service by Thai Tourist Police to tourists. The application launch has been timed to meet the needs of tourists during Thailand’s famous Songkran Festival or “Water Festival“. “Tourist numbers will increase sharply during this event,” said Pol.Maj.Gen. Roy Inkapairoj,” and we realise the need to provide efficient services in all aspects to tourists”.

In order to further educate tourists, the Tourist Police are organising an exhibition to introduce the technology to the public. The “Tourist Buddy Virtual Assistant & i-Exhibition” will open on the 3rd April and continue until April 16th, 2013. The exhibition will also includes trial and download points for the Tourist Buddy Application and features a dedicated Songkran Festival board to coincide with nation-wide festivities.

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So whilst I am being robbed I can say.
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