Page 1 of 2 12 LastLast
Results 1 to 25 of 43
  1. #1
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288

    Toyota GPS problems.

    I have a Fortuner with built in GPS. In the beginning, 12 months ago, it appeared to be working 'A' okay. Even though I did find it to be a little too technical. Anyways over the last 6 months I've been having problems. It seems to go crazy and doesn't show my actual location as where I am. Sometimes when I plot a route it starts of okay then just seems to go haywire and shows my location as being off-road. Also the verbal instructions don't relate to the map or my location.

    I'm getting the brush off by my dealer who claim the manager has gone to work in Buriram and no one knows what to do. So I'm fcuked for the present.

    Anyone else having Toyota GPS problems?

  2. #2
    Thailand Expat AntRobertson's Avatar
    Join Date
    Nov 2006
    Last Online
    @
    Posts
    41,562
    Can't say that I do, mine is also Toyota and works a charm.

    From what you describe it sounds like a software issue maybe?

    Have you tried turning it on and off again?

  3. #3
    Excommunicated baldrick's Avatar
    Join Date
    Apr 2006
    Last Online
    Today @ 01:37 PM
    Posts
    24,744
    Google " hard reset toyota gps "

    Though if you have places saved you may want to copy them first

  4. #4
    Thailand Expat
    aging one's Avatar
    Join Date
    Nov 2005
    Last Online
    @
    Posts
    22,620
    Quote Originally Posted by Pragmatic
    I'm getting the brush off by my dealer who claim the manager has gone to work in Buriram and no one knows what to do. So I'm fcuked for the present.
    Call Toyota Center in Bangkok and tell them exactly what the dealer told you. What he said wont wash once its know outside of Nakorn Nowhere, he will lose face as well.



    Quote Originally Posted by baldrick
    Google " hard reset toyota gps " Though if you have places saved you may want to copy them first
    In reality this is the best answer. But when I did that I realized I am an "old retard" when it comes to IT, but I can bullshit and bully over the phone quite well when I know I am right.

    The truck is still under major warranty.

  5. #5
    Thailand Expat
    Humbert's Avatar
    Join Date
    May 2009
    Last Online
    08-01-2024 @ 01:10 AM
    Location
    Bangkok
    Posts
    12,572
    No idea what the problem is. I'm still trying to figure the damn thing out. The only way I am able to plot a location is by pointing to it on the screen. Nothing I have looked for so far is in the system location files.

  6. #6
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Just an update to my problem. Toyota are dragging their heels. They are now trying to say that the problem may be due to metal in the stick on sunscreen ie 3M and Hi-Kool. Unfortunately Toyota fitted the 3M filter to my car knowing I have GPS and knowing it can cause GPS problems.

    Been 2 days now since their last callback.

  7. #7
    Excommunicated baldrick's Avatar
    Join Date
    Apr 2006
    Last Online
    Today @ 01:37 PM
    Posts
    24,744
    Quote Originally Posted by Pragmatic
    They are now trying to say that the problem may be due to metal in the stick on sunscreen ie 3M and Hi-Kool.
    you could try a new one of these - gps antenna - or check the original one has not come loose


  8. #8
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by Pragmatic
    Unfortunately Toyota fitted the 3M filter to my car knowing I have GPS and knowing it can cause GPS problems.
    Just an update and a little info. Toyota fitted 'Standard' sun screen film to my windscreen. The only 3 M sunscreen that can be fitted to a car with GPS is 'Crystaline Series'. Warning-now to others with GPS. Toyota does not fit sunscreens that are compatible with GPS. Irrespective of manufacturer, make sure your sunscreen is GPS compatible, or you'll likely have problems.

    Coincidence has it that my windscreen needed cha
    nging under my insurance. Asked my dealer to fit 'Crystaline' sunscreen. No can do. Only fit 'Standard'. I kicked up shit. Okay we can fit your new windscreen but have to order 'Crystaline'. Windscreen now fitted. It will take about 4 days for sunscreen to arrive.

    A week passes. Call from dealer. Cannot get 'Crystaline' I email CS in Bangkok. Later my dealer calls and says they will order 'Cystaline' but will come from America and take 3-4 months. In the mean time Toyota will fit 'Standard' screen to my car. Meaning my GPS remains suspect/inop. And on arrival of 'Crystaline' screen they'll remove the 'Standard', free of charge, and fit the 'Crystaline'.
    I'm not happy with that and cannot understand why the 3M dealers here in Thailand cannot be contacted for stock. Anyways more to follow as my wife has now spoken with CS Bangkok and awaiting their call-back.

  9. #9
    Excommunicated baldrick's Avatar
    Join Date
    Apr 2006
    Last Online
    Today @ 01:37 PM
    Posts
    24,744
    where is your GPS antenna mounted ?

  10. #10
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    On the top right of the dashboard.

  11. #11
    Banned

    Join Date
    Jul 2012
    Last Online
    09-05-2021 @ 03:25 AM
    Posts
    33,644
    ^^


  12. #12
    Thailand Expat
    Ratchaburi's Avatar
    Join Date
    Dec 2007
    Last Online
    14-10-2022 @ 11:11 AM
    Location
    Ratchaburi
    Posts
    5,239
    Quote Originally Posted by Pragmatic View Post

    Anyone else having Toyota GPS problems?
    My GPS has a problem
    I will follow the map then it would tell me to turn left, then turn left, then turn left & turn left, back to where I was 5 minutes ago.

    So it tells me to go around the block, so thank Pragmatic the trucks in on Monday to have some work carried out, I will talk to them about the problem

  13. #13
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by Ratchaburi
    on Monday to have some work carried out, I will talk to them about the problem
    If you're genuine in your reply then my advise is go to the top man at the dealers and deal with him only. The rest of the monkey's will just play you for dumb farang.

  14. #14
    Thailand Expat
    Humbert's Avatar
    Join Date
    May 2009
    Last Online
    08-01-2024 @ 01:10 AM
    Location
    Bangkok
    Posts
    12,572
    My GPS antenna is mounted on the roof. Doubt the film has anything to do with the GPS on my model Fortuner.

  15. #15
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by Humbert
    My GPS antenna is mounted on the roof. Doubt the film has anything to do with the GPS on my model Fortuner.
    Is that as an extra being as production models are fitted internally?

  16. #16
    Thailand Expat
    Humbert's Avatar
    Join Date
    May 2009
    Last Online
    08-01-2024 @ 01:10 AM
    Location
    Bangkok
    Posts
    12,572
    ^555 I thought it was in the shark fin on the roof.

  17. #17
    Newbie M1Tanker's Avatar
    Join Date
    Nov 2014
    Last Online
    17-03-2024 @ 10:33 PM
    Posts
    27
    In January, I completed the purchase of a 2015 Toyota Hilux Revo Double Cab 4X4 2.8G AT. I purchased it from Toyota Buriram on highway 218.

    3M:
    As part of the sale Buriram Toyota was going to include 3m window film for free. They offered the Smart Series (FX and FXR). If my memory serves me correctly FX does not have metal in it and FXR does have metal in it. (NOTE: 3M in the USA and 3M in Thailand market some of the films under slightly different names.)

    I contacted 3M in the US as well as 3M in Thailand to get more product specifications. I decided to get the 3M Crystalline. I asked Toyota Buriram if they could get and install 3M Crystalline. They had never had a request for that before but checked into the possibility. I also gave them the 3M Thailand contact information. Toyota Buriram then stated that 3M Crystalline was much more expensive and that their technicians could not install it. After working with Toyota Buriram as well as 3M Thailand, Toyota Buriram had a 3M Crystalline technician come in from Korat to install the film. I paid for the difference between the free FX/FXR film and the cost of the Crystalline, which I thought was fair. I had to do quite a bit of coordination to make all of this work, but I think Toyota Buriram's efforts in this were quite good.

    NOTE: I also purchased a 2015 Toyota Hilux Revo Smart Cab 4X2 2.4J. I had Toyota Buriram install their free film. They installed the film with metal on the sides and back and a non-metallic film on the windshield. I use a Garmin nüvi 55 in that truck and to date have not noticed any GPS functionality issues that I could attribute to the window film.

    REVO GPS:
    I have Garmin GPSs so I am very used to them. The Toyota GPS has taken a bit of time to get used to. I am collecting a list of faults that I believe are software related but possibly hardware as well. Here are some of the faults that I have noticed:

    1. Vehicle icon (red arrow) not accurately reflecting vehicle location:
    This has happened just a couple of times, but the arrow will be offset to one side of the road and not actually on the road where the pickup is traveling. In one instance I just pulled over and shut off the pickup. After restart the icon was in the correct location. In another instance the icon just correctly reset after driving a bit further.

    2. Saving location consistently initially not in correct location.
    I have consistently found that when I press the vehicle icon (red arrow) to save that location it offsets the location by about 2-3 lengths of the arrow. This requires me to fine tune the location every single time.

    3. Turning off the tablet display.
    At night, I sometimes like to turn off the tablet display because I just don't need the radio or GPS or anything else it has to offer and the illumination can be a little annoying to me. When I turn off the display it initially shuts completely down and within a minute reboots.

    4. Functions disabled while vehicle is moving.
    This isn't a software or hardware issue but a design issue. Some of the functions with the GPS and phone are disabled only while on the move. I suspect this has been done with safety in mind. Having said that if there is someone in the front passenger seat there should be no reason to disable the functions whatsoever. If on the move there is a need to go to the hospital for an emergency one can't call or locate a hospital while on the move. That is just one example.

    Fuel Gauge on 2015 Toyota Hilux Revo Double Cab 4X4 2.8G :
    The fuel gauge and range indicator do not accurately reflect fuel remaining or range possible. I consistently have 14-16 liters of diesel remaining when my tank is on empty. That is 17.5-20% of the fuel tank capacity (80 liters). With my current fuel efficiency, that is at least 100 kilometers in range. By my records, the pickup has been consistently getting 7.5-8 liters/100 kilometers.

    I plan on collecting as much data on the GPS/tablet and fuel gauge prior to my 10,000 kilometer service so that Toyota Buriram can pass that on to the Toyota engineers. I believe most of the issues are software related.

    Overall I have been satisfied with both pickups as well as the service/support from Toyota Buriram.

  18. #18
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by M1Tanker
    1. Vehicle icon (red arrow) not accurately reflecting vehicle location: This has happened just a couple of times, but the arrow will be offset to one side of the road and not actually on the road where the pickup is traveling. In one instance I just pulled over and shut off the pickup. After restart the icon was in the correct location. In another instance the icon just correctly reset after driving a bit further.
    Hooray, a knight to the rescue. This is exactly one of the problems I was having. Haven't noticed the problem of late due to having the old screen removed and not having a screen film fitted yet.

    What I fail to see M1Tanker is why couldn't they EMS the screen film down from Korat and let the Buriram fitters install?



    Quote Originally Posted by M1Tanker
    3M: As part of the sale Buriram Toyota was going to include 3m window film for free. They offered the Smart Series (FX and FXR). If my memory serves me correctly FX does not have metal in it and FXR does have metal in it. (NOTE: 3M in the USA and 3M in Thailand market some of the films under slightly different names.)
    So you can confirm that Toyota do fit sunscreen film that they know interferes with GPS.

  19. #19
    Thailand Expat VocalNeal's Avatar
    Join Date
    Jul 2007
    Last Online
    Today @ 11:18 AM
    Location
    The Kingdom of Lanna
    Posts
    12,987
    The fuel gauge and range indicator do not accurately reflect fuel remaining or range possible. I consistently have 14-16 liters of diesel remaining when my tank is on empty. That is 17.5-20% of the fuel tank capacity (80 liters). With my current fuel efficiency, that is at least 100 kilometers in range. By my records, the pickup has been consistently getting 7.5-8 liters/100 kilometers.
    Most fuel gauges show empty before the tank is actually empty. That is simply a convenience, or a reserve if you wish to call it that, so that one does not inadvertently run out of fuel. Especially on a diesel.
    Now you know you have 100kms remaining when it shows empty you can work with that or not when travelling long distances.
    It doesn't effect the economy or the actual fuel range of the truck.
    Better to think inside the pub, than outside the box?
    I apologize if any offence was caused. unless it was intended.
    You people, you think I know feck nothing; I tell you: I know feck all
    Those who cannot change their mind, cannot change anything.

  20. #20
    Member
    nora tittoff's Avatar
    Join Date
    Jan 2010
    Last Online
    Today @ 06:34 AM
    Posts
    422
    Quote Originally Posted by Pragmatic View Post
    I have a Fortuner with built in GPS. In the beginning, 12 months ago, it appeared to be working 'A' okay. Even though I did find it to be a little too technical. Anyways over the last 6 months I've been having problems. It seems to go crazy and doesn't show my actual location as where I am. Sometimes when I plot a route it starts of okay then just seems to go haywire and shows my location as being off-road. Also the verbal instructions don't relate to the map or my location.

    I'm getting the brush off by my dealer who claim the manager has gone to work in Buriram and no one knows what to do. So I'm fcuked for the present.

    Anyone else having Toyota GPS problems?
    The GPS in my 2014 hilux worked ok until i stuck a dash cam to the wind screen the it started doing the weird shit you described, It also has 3M tint on the windscreen.

    I took the camera off and tried it and it worked fine,anyway i figured that i needed the camera more than the GPS so its back on.

  21. #21
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Had a very confident guy from Toyota HQ phone an hour or so ago. He spoke excellent English and was prepared to listen. As I finished I asked him to confirm that they allow their dealers to fit screen film that is not compatible with GPS. He replied that when a car leaves the production line they place a sticker on the windscreen advising the buyer that GPS compatible screen film is fitted. I told him there was no such notice on mine and it was their Toyota dealer that fitted the wrong screen film. So much for the dealers taking notice.
    The guy said he'd get back to me after speaking with my dealer.

    Quote Originally Posted by nora tittoff
    The GPS in my 2014 hilux worked ok until i stuck a dash cam to the wind screen
    I too have a dashcam but I had GPS in my other motor and never a problem. In my previous car I had Hi-Kool screen fitted. Never a problem.

  22. #22
    Newbie M1Tanker's Avatar
    Join Date
    Nov 2014
    Last Online
    17-03-2024 @ 10:33 PM
    Posts
    27
    The reason that 3M Korat came to Buriram Toyota to install the Crystalline film was because to install Crystalline requires additional training which the Buriram Toyota technicians had not received. Last night, I recommended to the owner of Buriram Toyota that he consider offering Crystalline.

    I found the response I received from 3M's senior marketing coordinator here in Thailand, which states "“Smart Series” has 2 series namely FX and FXR which are FX HP and Black Chrome in the US." The 3M website on Black Chrome states "Black Chrome utilizes a metalized film technology, it may interfere with wireless signals." (Black Chrome Automotive Films - Tinted automotive window film for cars, trucks - Black Chrome - 3M US) That is one of the reasons I decided to install Crystalline on my Revo Double Cab.

    Most fuel gauges do indicate empty prior to the tank/cell actually being empty. Running a diesel to completely empty is less than desirable. I have never experienced a fuel tank/cell that had so much fuel remaining when the gauge indicated empty. I think 8-10% of the fuel capacity remaining when the gauge indicates empty is more reasonable than 17-20% remaining of the fuel capacity.

  23. #23
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by M1Tanker
    The reason that 3M Korat came to Buriram Toyota to install the Crystalline film was because to install Crystalline requires additional training which the Buriram Toyota technicians had not received.
    I'm confused as to what extra training a technician needs to install Crystalline Series as it appears to be no different to any other sunscreen. Never mind, all should come right in the end.

  24. #24
    Newbie M1Tanker's Avatar
    Join Date
    Nov 2014
    Last Online
    17-03-2024 @ 10:33 PM
    Posts
    27
    If my memory serves me correctly, a 3M representative stated that Crystalline is a thicker film than the other films and as such requires some additional training in applying it.

  25. #25
    Thailand Expat Pragmatic's Avatar
    Join Date
    Mar 2013
    Last Online
    @
    Location
    Last but who gives a shit.
    Posts
    13,288
    Quote Originally Posted by M1Tanker
    If my memory serves me correctly, a 3M representative stated that Crystalline is a thicker film than the other films and as such requires some additional training in applying it.
    Thanks for that info M1Tanker. Obviously Toyota dealers are aware of problems that can occur when using non compatible film but fit it anyway to save the cost of sending their fitters for extra training.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •