Trip
Trip
All very funny, but typical of the land of fake smiles
Brilliant!Originally Posted by Bettyboo
Oh dear, Terry, you seemed to have fallen at the first hurdle when it comes to dealing with retarded chickenheads seeking to evade responsibility for their shit.
I have learned it is best to go in high at the first opportunity. The battery is Thai shit and needs replacing immediately. Either they do it at the first reasonable opportunity or you abandon the car where it has expired and tell them you are going to sue for non-performance of contract. Your handbag's conduct was poor here - a chap's wingman should have gone for the jugular straight away and told the car hire staff that just because her ATM is farang it doesnt mean he is automatically a stupid cvunt and to stuff their imbecilic excuses up their arseholes.
Poor show all round from the Antipodeans here.
^
Yes well I agree with part of that but I did not want to go reporting the poor girl to her superiors simply because she was a stupid foking Cow who unfortunately never had the brain cells to learn what an Alternator is for and how it works.
In fact she was keeping her cool under some very heavy fire from myself so I gave her points for that.
As far as the Hand Bag goes, she learned a lesson to never side with A Thai when I'm in full flight.
She rarely sees me fire up like that and learned something that day considering I was 100% in the right.
As far as asking questions goes, she has made progress after this last trip.
When the car was returned to KK airport the battery would of been replaced for sure, it was foked.
Hopefully the Airport Bint had a little think about things and realised the big nosed, nasty arsed farang was indeed correct.
Sometimes it's better to deal with shit at its source instead of going off crying to the boss.
I would of gained no pleasure from seeing this girl sacked.
being 100% right counts for nothing once you have lost your temper and surrendered your dignity to the lackey at the desk.She rarely sees me fire up like that and learned something that day considering I was 100% in the right.
if she cannot do her job properly by refusing to accept a genuine customer grievance then she needs to be replaced, otherwise the reputation of the company will suffer, business will drop off and many others could be in danger of redundancy.
too many of the desk jockeys found front of house at thai companies are employed for their ability to smile sweetly rather than their competence or education and the sooner they are kicked out of their jobs and replaced with staff that aren't addicted to line, facebook, hair styling or pimple squeezing, the better it will be for customers and companies alike.I would of gained no pleasure from seeing this girl sacked.
Heh...That's western thinking for you, tax...Tourism hasn't suffered much from countless murders, etc....But a Thai woman not understanding an alternator will most certainly cause Hertz and all the others to collapse...Originally Posted by taxexile
Let it go, mate...
I'm with Terry on this the poor girl probably only gets about 400b a day come on she's not got a lot of education behind her
She is probably answering to the best of her ability
I would cut the girl some slack it's a tough existence for the average Thai
The country is fucked up regarding training and wages to staff
Good on ye Terry
I wonder who trained her with the excuse about small engines not being able to charge utilities. If the vehicle is equipped with a method of charging phones etc, one would reasonably expect the engine to cope with it.
She has been trained in escape and evasion to minimise financial loss to her employer.
The Thai ability to lie, obfuscate and smile at the same time is ingrained from birth.
That's how they get the job in the first place.
It is nothing to do with a thai woman not understanding an alternator because she is not employed as a mechanic, she is employed to look after the customers interests.But a Thai woman not understanding an alternator
it is not her job to blame a battery failure on the customer, especially as she hadnt asked terry not to use the charging socket because using it would drain the battery (a charging socket by the way, that had not been blanked off by the manufacturer or hire company to prevent its use).
her job was only to get terrys car moving again, and not to give him some lip so she could get on with her more important tasks of the day such as posting on facebook, combing her hair or eating her breakfast.
she was incompetent and lazy, and the fact that people feel sorry for her and would keep her on in her job explains why so many expats here are retired in penury building shacks for their families rather than reaping the fruits of a successful career in business.
when the first point of contact between the business and its customers is a poorly trained lazy idiot, that business will not see repeat customers and will never grow.
the branch manager also needs a good talking to.
terry ought to vent his spleen on their website or social media page.
only by complaining about poor standards of service will those standards improve.
The Thai ability to lie, obfuscate and smile at the same time is ingrained from birth.
That's how they get the job in the first place.
exactly. well, that and giving the boss chewies every day after work.
So are all the others who give us "great service," tax, my boy...That lack of good service won't change a thing, so like I said, mate let it go...Originally Posted by taxexile
^^ have you read the same thread as me.
She was polite, spoke good English and whilst doing her job she was shouted at, called stupid and hung up on.
Sound reasoning, maybe, in another world...But, go ahead, see if you can make a difference here in Thailand, all on your own, mate...You will end up flouncing and changing your knickers, but we will still recognize you on the next Hertz Flat Battery Thread...Originally Posted by taxexile
Also Tax, if you take off your rose tinted Thai bashing specs for a moment and read the op again, you will see that the battery died an hours drive from Mukdahan. This is where Terry (instead of phoning the hire company) gets some Somchai to jumpstart the car and he then drives for another 2 hours to Roi Et city, knowing full well the battery's dead and most likely with the air con blasting, his sat nav and Samsung tablet double plugged in to the cigar lighter and blasting out Meat Loaf on the stereo.
So why does he get so narked in Roi Et? Why not just jump it again and carry on until he got the car back to the rental firm? He was halfway on his journey back there.
I tell you why, because he's a fokkin Aussie
say what you want about terry, but even i would never be so callous, hurtful and low as to label him a fan of meatloaf.blasting out Meat Loaf on the stereo.
Urm Dill,
You have only got that Partly correct , the girl was Polite and did speak good English. This is the correct part.
The girl was only yelled at and called stupid after ten minutes of speaking bolliks to me and fucking me around so tuff shit for her, she deserved it and received it.
Before the Ten minute mark I was very cool, understanding and trying very fucking hard to give her credit for being Thai.
And further more, she got shouted out for not doing her job and not sourcing me a new Battery, that is her Job. The money is not coming from her pocket.
Her job is not to argue the Toss with the customer regards the Battery being fucked because the Handbag charged her Smart Phone in the car.
And further more, I did not hang up on her.
When I gave the Phone to my Handbag the Mad bint pissed bolliks in my Handbags ear and hung up on her.
The Handbag was totally confused simply because she don't know shit about cars let alone know what an Alternator is for.
Much the same as the fuking bint at KK airport.
Na,
She was very lucky I'm a reasonable punter who likes Thais the vast majority of the time and makes allowances for their lack of education.
If this went down in Australia I'd be firing off reports to head Office in 3 milliseconds flat.
Hope that's a Tad more clearer.
You're fucking with me Eh Dill.
When the Battery died an hour outside Mukdahan I informed the Handbag that I was not going to call the Hire company simply Somechai the Battery Walla could quite possibly turn up next week and she could die of starvation in the mean time.
She seen my valid point so I got the nearest Somchai to jump the car and slung him a Red for his work.
I told my Handbag that we will blast into Roi-et get a Hotel sorted and bunker down because once I turn the car off the conting thing won't start again.
This is because the battery is foked.
Further more once we arrive in Roi-et I'll ring the Bint at KK airport to send Somchai out with a new Battery and the next day we can carry on back to KK no problem.
The story starts from there when I rang the bint at KK upon arriving at Roi-et City hotel.
Further further more, once Somchai jumped my car an hour outside Mukdahan I fired up the Air-con, connected every foking thing to the accessory socket and blasted fuk out of AC-DC on the Stereo.
I don't do Meatloaf, he's a fat horrible Sepic cont, I do not like him.
Now I could of connected an Aircraft Carrier to the accessory socket once the motor was fired up, that is because the alternator is powering everything at this stage whist the battery is being maintained on full charge.
You that's Bints at the Airport Boyfriend Dill. ???
This is also true but her Job Title extends to exploring the punters problem and if she can not deal with it or is getting angst because of the customers dissatisfaction she should simply refer the customer to the companies qualified mechanic who can then make an informed decision.
Budget Rent a Car is a world Wide multi million dollar rental car company, not a back yard jobby company situated in Bumfuck Nowhere.
Battery failures are a common every day issue when dealing in the Motor industry.
^ Budget is part of Avis.
http://www.avisbudgetgroup.com/
^
Oh that's quite worrying, I'm picking up a Car from Avis next month.
Hope that dumb bint ain't working the desk.
She will have a foking stroke if I front up.
No but she does work in customer services, does my 'Handjob'Originally Posted by terry57
Leave it you fukkers
^
Yes I agree,
These fokers know I'm 100% correct in my actions taken and at the end of the day saved that girl from a job in Prostitution after management sacked her arse.
So in Conclusion I'm the # 1 top of the line good guy.
Should have called me when the batt died outside Muk. All sorted 30 mins after you arrived Roiet. New battery and in a much better hotel at half the price.
You are absolutely right. The woman at Budget is worthless. Budget is part of Avis. Avis has office in Roiet airport a few kms from city center. Sure they would sort it.
That is assuming the problem was in fact the battery, and not the regulator attached to the alternator.
It probably was the battery, but you can't assume and claim that that exclusively. The regulator would be the second thing to suspect.
Regulators wear out fairly often....even at 60,000 Ks. It's not just he carbon brushes in them that give up.....it is the heat and vibration from the engine causing the electronics to stuff up.
If it was the regulator giving intermittent or poor voltage, plugging in those things would deprive the battery of any voltage it could have got.
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