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  1. #1
    Thailand Expat
    Humbert's Avatar
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    Mos Burger Really Sucks!

    So, my wife and I stopped at Mos Burger for a bite to eat at the new Terminal 21 Mall on Sukhumvit. I ordered a spicy chili dog. The chili dog arrived, looked a little bare, so I asked the waitress for some raw onions. Overhearing my request, the manager, told me nastily that the spicy chili dog did not come with onions and I could not have them. Incredulous at his refusal, I told him he was nuts and I explained to him that I could get onions on a hot dog anywhere in the world including 7-11. He then proceeded to go back to the kitchen and I overheard him complain loudly to the staff about me being rude and demanding something on the menu that was not allowed.
    How can businesses like Mos, with absolutely no customer service, survive in Thailand or anywhere else?

  2. #2
    I am in Jail
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    go to the one at Emporium or Paragon, staff will be pleasant and burgers are good

    they are small though, so you are still starving afterward. In Tokyo, I prefer the other brand they have for burgers, can't remember the name, much better than MOS

    sounds like a new franchise in T21, probably not used yet to customers

  3. #3
    Thailand Expat misskit's Avatar
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    Mos Burger has never been one of my favorites either.

  4. #4
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    Quote Originally Posted by Humbert
    and I overheard him complain loudly to the staff about me being rude and demanding something on the menu that was not allowed.
    I'm surprised you didnt follow him into the kitchen, tell him to shove it and then leave.

    expat or thai ?

  5. #5
    Thailand Expat Boon Mee's Avatar
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    Prefer a nice bowl of Kway Tee Ow myself.
    Farang food gives me gas...

  6. #6
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    Quote Originally Posted by Sir Wilson View Post
    Quote Originally Posted by Humbert
    and I overheard him complain loudly to the staff about me being rude and demanding something on the menu that was not allowed.
    I'm surprised you didnt follow him into the kitchen, tell him to shove it and then leave.

    expat or thai ?
    Willy, do you really have to ask?

  7. #7
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    Quote Originally Posted by Boon Mee View Post
    Farang food gives me gas...
    Farang cuisines are not desirable for me.
    Never taken a liking to shit.

  8. #8
    Thailand Expat
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    Quote Originally Posted by Boon Mee View Post
    Prefer a nice bowl of Kway Tee Ow myself.
    Farang food gives me gas...
    The missus chose the restaurant. The manager was Thai, of course.

  9. #9
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    Always cracks me up when people refer to a fucking burger joint as a "restaurant".


  10. #10
    Thailand Expat
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    ^Snobs are easily amused.

  11. #11
    Gohills flip-flops wearer
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    Do they do onions at MaDonalds or Burger King?

  12. #12
    Thailand Expat
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    ^Mos is not the same as McD's or BK. The food is prepared and served to the table. Any reasonable person would assume that a satangs worth of chopped onion would not be a big fucking deal. I would never ask for extra onions or pickles at McDonalds.

  13. #13
    Philippine Expat Davis Knowlton's Avatar
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    ^^Yes. As palate cleansers between your burger and fries. Lovely ambiance as well.

  14. #14
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    I heard a lot of people talking about MOS burger so I tried it the other day. Nothing special in my opinion and very messy. The staff though were very nice. This was at the one in the United Center.

  15. #15
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    Quote Originally Posted by Humbert View Post
    ^Mos is not the same as McD's or BK. The food is prepared and served to the table. Any reasonable person would assume that a satangs worth of chopped onion would not be a big fucking deal. I would never ask for extra onions or pickles at McDonalds.
    Oh, I didn't realise it was a posh place.


  16. #16
    Thailand Expat
    Marmite the Dog's Avatar
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    Why do Americans always cause problems in restaurants?

    I thought Mosburger to be very 'average'. Not much better then 7/11.

  17. #17
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    Their french fries are better although you only get about 5 of them.

  18. #18
    I am in Jail
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    I think BigMac are the best, at least in Thailand

    not so good in other countries,

    worst one are in Dubai or Singapore,

  19. #19
    I am in Jail
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    forgot the fries at MOS, they are crap

    they have a wonderful salad though, with a Japanese sauce that is absolutely out of this world

  20. #20
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    Quote Originally Posted by Humbert
    How can businesses like Mos, with absolutely no customer service, survive in Thailand or anywhere else?
    That experience is very common in Thailand. I'm glad you posted it but surprised you bothered it is so common.

  21. #21
    Gohills flip-flops wearer
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    Quote Originally Posted by Butterfly
    they have a wonderful salad though, with a Japanese sauce that is absolutely out of this world
    Does the salad have onions?

  22. #22
    Thailand Expat Boon Mee's Avatar
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    Quote Originally Posted by Humbert View Post
    I would never ask for extra onions or pickles at McDonalds.
    Why not?
    The Customer is always right, right?

  23. #23
    Thailand Expat
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    Quote Originally Posted by Rural Surin View Post
    Quote Originally Posted by Boon Mee View Post
    Farang food gives me gas...
    Farang cuisines are not desirable for me.
    Never taken a liking to shit.
    Noodle soup for me for a quick meal at a reasonable price ,any day of the week

  24. #24
    FarangRed
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    Quote Originally Posted by withnallstoke View Post
    Quote Originally Posted by Butterfly
    they have a wonderful salad though, with a Japanese sauce that is absolutely out of this world
    Does the salad have onions?
    Yeah but not cooked, if you dont mind that

  25. #25
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    Quote Originally Posted by Rural Surin View Post
    Quote Originally Posted by Sir Wilson View Post
    Quote Originally Posted by Humbert
    and I overheard him complain loudly to the staff about me being rude and demanding something on the menu that was not allowed.
    I'm surprised you didnt follow him into the kitchen, tell him to shove it and then leave.

    expat or thai ?
    Willy, do you really have to ask?
    because some expat managers are even worse than thai.

    you'd know that if you had ever left Portland.

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