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  1. #26
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    They have a chat line for email support. Just ask them what's going on

    https://partner.support.services.mic...tact/menu/msa/

  2. #27
    Thailand Expat Luigi's Avatar
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    Quote Originally Posted by aging one View Post
    Sounds to me like she fell for a scam in her email account.
    Quite common, the Nigerian men will be professionals at anyone that is interested/falls for it.



    Have you checked the bank account?

  3. #28
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    Quote Originally Posted by aging one View Post
    Please find out exactly how she got locked out. Sounds to me like she fell for a scam in her email account. Sorry to be harsh, but other than being hacked by a computer savvy friend this is the only answer I can see. I once clicked on a Pay Pal notification and thank my bank for giving me a hand.
    Yeah, this sounds possible.
    A few days ago she tried to log in and failed...she's been trying to get back in ever since and now I've jumped on board.
    The thing I keep thinking about is the message; "Looks like someone else is using your account", even after a verified password change.
    Think about it. Hotmail is giving this message even after accepting her password renewal.
    I'll do some browsing. One thing I'm looking for is options within a hotmail account such as "Do not allow any other device to access this account" or somesuch.
    If she's been hacked, then surely the password change would cut out the hacker.
    She's not the type to fall for a scam, but it could happen I suppose.
    Last edited by Maanaam; 14-11-2017 at 08:52 PM.

  4. #29
    Thailand Expat Luigi's Avatar
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    How many times do you need to be told...........


    https://account.live.com/acsr?mkt=en-US&mn


    https://partner.support.services.mic...tact/menu/msa/



    Jeeeeeeeeeeeeebus. It's starting to look that you actually are retarded.

  5. #30
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    ^ How many times do you need to be told, that first link you gave just takes me through the same useless loop of renewing the PW only to be told, "It looks like someone else is using your account". Really, at least 3 times I've mentioned it.
    Jeeeeeeeeebus!

    The second link may be helpful but at this stage I am not going to pay Microsoft to fix a problem with an issue in Hotmail. Thank you anyway, Uncle Junior.
    Last edited by Maanaam; 15-11-2017 at 05:41 AM.

  6. #31
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    Quote Originally Posted by Maanaam View Post
    The second link may be helpful but at this stage I am not going to pay Microsoft to fix a problem with an issue in Hotmail. T
    They asked for money??

  7. #32
    Thailand Expat Luigi's Avatar
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    Quote Originally Posted by Maanaam View Post
    just takes me through the same useless loop of renewing the PW
    Quote Originally Posted by Maanaam View Post
    The second link may be helpful but at this stage I am not going to pay Microsoft to fix a problem with an issue in Hotmail.



    Sorry to say.......


    Quote Originally Posted by Luigi View Post
    I suspect he doesn't know what he has or hasn't done.
    Quote Originally Posted by Luigi View Post
    It's starting to look that you actually are retarded.

    I called it.


    A bit of help: Go back and do them a bit slower.... and a bit more properlierer. And you'll be all good bud. Once you're chatting with them, they'll have it sorted, and the Nigerian bloke booted out, in no time.

  8. #33
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    Quote Originally Posted by uncle junior View Post
    They asked for money??
    Yes, it's a paid service. It's in the T's & C's.

  9. #34
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    Quote Originally Posted by Maanaam View Post
    It's in the T's & C's.
    Didn't know anybody read those. Talk with them anyway, can't hurt and they might give you a freebie

    Also, it could be malware, I'd do a major malware cleaning on your laptop(s)

  10. #35
    Thailand Expat Luigi's Avatar
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    Quote Originally Posted by uncle junior View Post
    They asked for money??
    Quote Originally Posted by Maanaam View Post
    Yes
    You talked to them and they asked you to pay to unlock your email account?


    Stop lying.

  11. #36
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    Yeah, seems odd, I've been locked out of other accts, never been hit up for money to get back in.

  12. #37
    Thailand Expat Luigi's Avatar
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    Yes, but you actually used the help service properly.


    Had the same with 3 Yahoo accounts years ago. Quick chat with some bird and all sorted.


    Easy peasy titty sqeazy.

  13. #38
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    Quote Originally Posted by Maanaam View Post
    ^ How many times do you need to be told, that first link you gave just takes me through the same useless loop of renewing the PW only to be told, "It looks like someone else is using your account". Really, at least 3 times I've mentioned it.
    Jeeeeeeeeebus!

    The second link may be helpful but at this stage I am not going to pay Microsoft to fix a problem with an issue in Hotmail. Thank you anyway, Uncle Junior.

    The link I gave you takes you to a questionnaire that you fill out and then they contact you.

    You gave up on it because it asked you for a verification email address.

    Take your time and follow the advice instead of whinging.

  14. #39
    Thailand Expat Luigi's Avatar
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    ^ He gets frustrated and angry easily.


    Quite simple to do, really, following the simple instructions already given to him numerous times.





    Maybe he's just trolling la Fluke.

  15. #40
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    Quote Originally Posted by uncle junior View Post
    Didn't know anybody read those. Talk with them anyway, can't hurt and they might give you a freebie

    Also, it could be malware, I'd do a major malware cleaning on your laptop(s)
    You have to read the T's and C's to get the process going. Most of the blurb is about dispute over fee resolution and legalities ...doesn't auger well.

    Can't be malware because we have been trying on more than one device.

  16. #41
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    Quote Originally Posted by harrybarracuda View Post
    The link I gave you takes you to a questionnaire that you fill out and then they contact you.

    You gave up on it because it asked you for a verification email address.

    Take your time and follow the advice instead of whinging.
    No Harry, a genuine thank you for persisting, but I didn't give up on it and followed through with the process, if for no other reason than to be sure Lulu does not know what he's trying to be an expert about, as usual.
    I got the loop again. No questionnaire. Sign in from the link at the end of the process (retrieve verification code from alternate email address, copy into field). "Your account seems to be....".

  17. #42
    Thailand Expat Luigi's Avatar
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    Quote Originally Posted by Luigi View Post
    Maybe he's just trolling la Fluke.
    Yup, definitely a Fluke-esque troll.


    Asking for help/advice, then playing the retard when the solution is given to him.



    On'ya Manny.

  18. #43
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    Quote Originally Posted by Luigi View Post
    You talked to them and they asked you to pay to unlock your email account?


    Stop lying.
    Jeebers, you're dumb.
    Follow your own link. You land and then have to read the T's and C's to progress.....go on, do it smart guy.

  19. #44
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    Quote Originally Posted by Luigi View Post
    Yes, but you actually used the help service properly.


    Had the same with 3 Yahoo accounts years ago. Quick chat with some bird and all sorted.


    Easy peasy titty sqeazy.
    Erm, Yahoo, and "years ago"...not necessarily the same situation with Hotmail, Live and Outlook now.


  20. #45
    Thailand Expat Luigi's Avatar
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    Definitely 'tard trolling.

    https://partner.support.services.mic...tact/menu/msa/

    All you do is enter the details, and you enter the 'chat' with their 'tard helper.



    Manny outed as Fluke's multi. Forgot to change to the Fluke account for the 'tard troll.

  21. #46
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    Yeah fuck that shit.

    Tell the missus to open a GMail account.

  22. #47
    Thailand Expat Luigi's Avatar
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    Quote Originally Posted by Luigi View Post
    https://partner.support.services.mic...tact/menu/msa/






    Could'nae be easier bud. Top man is Kev.









    Attached Images Attached Images

  23. #48
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    the "luluscoffinpie" gave me a laugh...

  24. #49
    Thailand Expat Luigi's Avatar
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    Just dun go searching me on Faceybook or NE thing.

  25. #50
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    ^^^yeah, that. Shouldn't be any talk of payment or t&c

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